Sobre o Qualtrax

Qualtrax is a quality management and compliance software that helps enterprises train employees and manage accreditations, documents and other business processes. Professionals can link documents with relevant regulatory standards, allowing auditors to ensure compliance across processes. Qualtrax enables enterprises to access and update documents, automate workflows, track employees' training and store audit data in a centralized repository. It allows businesses to sort documents based on organizational requirements and utilize the search functionality to retrieve relevant information using keywords or phrases. Additionally, administrators can configure user access, review, edit and approve permission requests and create templates for specific documents. Qualtrax facilitates integration with various third-party enterprise resource planning (ERP) and email applications, among other systems. The product is available on annual subscriptions and support is extended via phone, email, documentation and other online measures.
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Preço do Qualtrax

Qualtrax não possui uma versão gratuita, mas oferece versão de teste grátis.

Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do Qualtrax

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4,5
Praticidade
4,5
Suporte ao cliente
5
5 avaliações do 48 Ver todas as avaliações
Greg T.
  • Setor: Autoridades policiais
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 26/11/2019

They Just Get It!

The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.

Vantagens

We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!

Desvantagens

I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!

Carl A.
  • Setor: Autoridades policiais
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 01/05/2019

Choose your Qualtrax Admin carefully!

Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system.

The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.

Vantagens

Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers.

Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system.

The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature.

Desvantagens

Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported.

Alla Z.
  • Setor: Biotecnologia
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente em 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 07/06/2021

Qualtrax saves time !

Overall this system is very well put together and will organize company's quality system. Qualtrax customer service and tech support are always available.

Vantagens

This system has the option to attach Compliance Standards to documents and within workflows. It also has the capability to filter reports by Standards. Analyst competency is a big part of compliance. This system allows you to create trainings and tests schedules to maintain analyst's competency. Proficiencies (blind samples) can be tracked by workflows.
Also Collaboration is critical in quality control. This system allows multiple analysts to participate in a workflow instance. This means that if one analyst initiated a workflow then another analyst can finish. It documents which analyst completed each step in that instance. One can also create groups that will have specific permission within Qualtrax.
Consequently, Risk assessment is critical for Compliance. This workflow can be initiated for multiple reasons and can trigger corrective action workflow if necessary.
It is also very helpful that several accrediting bodies are also using Qualtrax.

Desvantagens

I think that it would be helpful to have list custom field alphabetized. It would also be helpful to create a workflow instance URL links to allow the auditor see a particular workflow.

Amy A.
  • Setor: Autoridades policiais
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
3
Praticidade
3
Suporte ao cliente
4

3
Avaliado em 30/04/2019

User since 2011

Vantagens

Ease of document use
Document conversion to pdf

Desvantagens

Help guide not updated for new cloud based system

Mindy R.
  • Setor: Aparelhos médicos
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente em Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 04/06/2021

Qualtrax Software Recommended for regulated industries

Our previous software system was not configurable. Personnel could not easily find the documents they were looking for. Administration personnel was limited so there was less interaction between departments. Qualtrax improved all these.

Vantagens

Impactful features include:
configurable
easy to learn
help screens are awesome
customer service is amazing

Desvantagens

When there are features we would like to see added, we can place them in a portal for consideration. Support personnel are helpful in finding workarounds.

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