Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital marketing. It also offers tools for management of cross-channel pricing, promotions, gift cards, inventory and fulfillment.
Users can import vendor catalogs, automatically create purchase orders based on min/max levels in the system, show real-time inventory levels on e-commerce sites and automate drop shipping from vendors direct to customers.
Stratus Retail offers tools to manage order fulfillment, whether clients are fulfilling orders from individual stores, one central warehouse, off-load fulfillment to vendors or third parties such as Amazon.
Celerant also offers digital marketing services such as SEO and personalized email automation. Celerant offers its full-service digital marketing team who handles everything from concept to delivery, or retailers can use their own in-house marketing teams.
Anthony Q. Especialidade: Saúde, bem-estar e condicionamento físico
There are not many combined POS and web platforms that can truly do both well. Celerant does exactly that. We searched high and low before finding Celerant, so I know most of the other options out there, and they did not fit our needs. We wanted POS registers that were able to run locally in the event of internet outage, but otherwise were essentially real time. We needed a great web platform, a mail order web interface, and a very robust amazon integration. We have that and our business has flourished over the past 7 years because we've been able to focus on our core business rather than technical issues.
Any time that you have a large POS platform that handles all aspects of your business (we use QB for accounting, though) plus integrates with a custom web platform, you are going to have complexities that can take awhile to figure out. So I would say that you need to allow enough time and testing to get things working perfectly. But then again, if it weren't complex in this way, it wouldn't cover all of our needs. So it is the flipside of having a system that handles all of our channels and the enormous growth that we've had over the past 7 years that we've been using Celerant.
First off, if you have actual stores, in my opinion you want a system that operates on a local server, not a cloud based product that can flake out when customers have cash in hand in front of you. That was a huge factor for us. Celerant has created a browser based POS so you can use mobile devices, etc, and can operate "in the cloud" when needed, but anyone who has busy stores knows that you want something rock solid. The retailers in my area who have switched to Netsuite and other systems that are cloud based have been asking me if they can visit my stores to see how my system works. That is a bad sign. So do your research, and then make sure you visit at least one or two retailers giving heavy use to the system you are considering. Finally, once you have committed to a system, make sure you have the opportunity to do serious testing before you go live. Then commit the resources on your end to do that testing again and again and again. All of that time and energy will pay off in a much smoother launch.
Nick R. Especialidade: Artigos esportivos Número de funcionários: 201-500 funcionários
We’ve been a customer for about 6 years with Celerant, we converted in 2010….I would definitely recommend it. The POS has made training employees a lot easier with it being touchscreen. It’s a very intuitive system. So I definitely recommend it to any retailer.
When Celerant bought SportzPak and redesigned the entire platform, it was a welcome change. We were getting to the point where many of our younger employees had never seen a text-based operating system before, so upgrading to Windows and especially an interface with touchscreen controls made it much easier to train new staff members.
We set up several remote stores per year. Sometimes that can be as simple as going out to the parking lot for one of our tent sales or running all over town to events where sports enthusiasts are likely to be hanging out. Being where our customers are is a big part of our business, and mobile POS lets us swipe credit cards and manage inventory in real-time, the same way we would process inside a physical store.”
We implemented EMV in our stores, so it was good to get a clear, face-to-face understanding of payment security overall. For such a complex and crucial part of business, it’s good to have a partner like Celerant who can help simplify the process to get our operation as secure as possible.”
The amount of time we have saved using best store fulfillment is immeasurable. We used to have to manually process each incoming order, figure out the optimal store to fulfill that order, and then email that store.
- Touchscreen interface for POS
- EMV capabilities
- Android Pay, Apple Pay, Samsung Pay capabilities
- Best Store Fulfillment
- Remote sales capabilities
- Continued innovation
- Dealing with new techs on issues can sometimes be challenging
- Typical issues, as with any software system, when dealing with upgrades/updates
Haley F. Especialidade: Artigos esportivos Número de funcionários: 13-50 funcionários
I have learned what our company actually needs in a program to successfully provide usable information.
Although, I don't feel that this was the best option available, this particular program was sufficient for what we need. The one thing that I like most about this software is that each update keeps the basics of the program similar. There are no drastic changes between versions, which can be sometimes hard to find.
This software was very hard to first understand even with sufficient training. Once we learned it's "quirks" and how it functioned, we were able to make it work for what we need. For the money though, I feel that it was very outdated and had a very "low-budget" feel to it. It did not allow the consumer to customize the program to the extent that I would have liked. For example, in order to create price ticket templates, we had to have someone there create and install the template for us. Also for the add-on app, we had to send our iPods to them so that the app could be installed. With that said, there were a lot of things that we had to work around to make it produce the results that we wanted. It also doesn't produce as accurate of reports as we needed. In order to successfully run a business, you need to be able to rely on the program's report functions to provide accurate information. This program required extra formatting and calculations in order to produce the reports in a manner that provided the information that we needed. Lastly, I don't feel that the tech support had the appropriate knowledge of the product. There were many times that they had to spend weeks and even months working on issues for us.
Craig W. Especialidade: Roupa e moda Número de funcionários: 51-200 funcionários
We also use the tools in the marketing automation module to segment customers based on their shopping behaviors, and develop emails that are mobile friendly. This is vital since 70 percent of the emails that we send are opened on mobile devices. By sending email communications that are tailored to known customer preferences, we boosted our email open rate from 8 percent to over 25 percent.
We're able to operate our brick and mortar, e-commerce and marketplace stores all with this software. We operate two different retail locations that are only a few miles apart but carry inventory that varies from one another. We actually see many differences in which styles are more popular in either store. This gives us scalability as we continue to grow locations and understand the needs of our customers. We're also managing a fast growing E-Commerce segment, so having full visibility into what items are selling gives our buyers the information they need to know regarding what to order and where it should best be carried. This integration also updates our Amazon store with both stores inventory availability so it knows that we are able to fulfill any order it processes. Again, this allows for scalability at the channel level.
There is a bit of a learning curve because it offers a wide menu of capabilities and reporting. I'd start learning only the things that are most vital, and worry about the rest later.
Mitch T. Especialidade: Varejistas Número de funcionários: 13-50 funcionários
Stratus Retail has helped us manage our POS, Firearms Records (A&D), and all 23 lanes we have at SafeSide Tactical in a single software. At first we thought the size of our range and our planned growth might be a challenge for our technology provider. When we met Celerant we could see that Stratus is scalable and the team at Celerant can work with us every step of the way. We use Stratus for all aspects of our range and store operations from range reservations to Gift Cards to POS with EMV. One of our favorite features is our vendor integration with our distributor, AcuSport, and the fact that we can leverage auto-ordering based on Min/Max quantities that fit our multiple locations. With this feature, we’ve been able to eliminate 5-10 hours of manual counting/ordering each week and can keep the products on hand that our customers are shopping for. We are very happy with the software and our relationship with Celerant- and would recommend the system to any dealer."
Celerant's retail software is very intricate and at times it can be confusing, however Celerant's customer service is there anytime we get overwhelmed or are unsure how to do something.