ReminderCall


Logotipo do ReminderCall

 

123 avaliações (5/5)
 

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard.

Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations.

ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.

 

ReminderCall - ReminderCall custom text script
 
  • ReminderCall - ReminderCall custom text script
    ReminderCall custom text script
  • ReminderCall - ReminderCall appointments
    ReminderCall appointments
  • ReminderCall - ReminderCall add events
    ReminderCall add events
  • ReminderCall - ReminderCall sample calendar
    ReminderCall sample calendar
  • ReminderCall - ReminderCall appointments
    ReminderCall appointments
Sistemas operacionais compatíveis:
Navegador web (independente o SO)

123 avaliações do ReminderCall

 

Skyler G.

24/07/2018

24/07/2018

Fonte da avaliação: Capterra

A great integrated reminder service that helps ensure return visits.

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Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Vantagens

I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments.

I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Desvantagens

My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Traduzido para o Português

Resposta: ReminderCall 25/07/2018

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Simon N. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

15/10/2020

15/10/2020

Fonte da avaliação: Capterra

Simpel and reliable services

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ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders.

Vantagens

It's simple and lightweight, and configurable to different appointment types
Reliable services, and pay per use price plan

Desvantagens

It lacks of email reminder features, which would be another great complementary feature.

Traduzido para o Português

Resposta: ReminderCall 21/10/2020

Hello Simon,

Thank you for taking the time to write a review. We're so glad to hear that you are enjoying the service and that we fit into your budget. Please let us know what type of email features you'd like us to add. Thank you!

Linda H. Especialidade: Serviços a indivíduos e famílias Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

18/12/2019

18/12/2019

Fonte da avaliação: Capterra

Reminder Call Review

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It does seem to help to get our clients here regularly.

Vantagens

I like the ease with which we can send out text reminders to our clients.

Desvantagens

It would be nice if it sent out the reminders automatically

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Resposta: ReminderCall 19/12/2019

Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.

Karen K. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

16/10/2020

16/10/2020

Fonte da avaliação: Capterra

Dependable and reliable service.

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We set up the reminder call times for each patient either two days ahead or one day before their appointment. They like it too. It's a win win decision that I made using RemindCall.

Vantagens

I can count on the ReminderCall to remind my patients of their appointments. I can schedule and change the reminder call of their appointments at any time. My employee can do other functions in the office as this technology has allowed her more time for other job duties to get done since this service started.

Desvantagens

I had no problem. calling to reprogram the timing of the reminder calls.

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Resposta: ReminderCall 21/10/2020

Hello Karen,
We are so pleased to hear that the service is helping you remind your patients of their appointments. Thank you for taking the time to write this. If you need anything at all, remember that live support is included with your account!

Jason W. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

17/12/2019

17/12/2019

Fonte da avaliação: Capterra

Great Product that I would Recommend

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Cheaper and more reliable than other previous text reminder software we used.

Vantagens

Customer service always fixes any issues, when there rarely are issues.

Desvantagens

Sending manual texts via the website can be cumbersome.

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Resposta: ReminderCall 19/12/2019

Hi Jason,

Thank you for taking the time to write about your experience. I'm so glad our service is making your life a little easier. Thanks again!