Gold-Vision CRM


Logotipo do Gold-Vision CRM

 

72 avaliações (4,5/5)
 
Gold-Vision is a customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects and events. Suitable for organizations of all sizes, it can be installed both on-premise and in the cloud. The core CRM features include automatic tracking and synchronization of emails with Microsoft Exchange. Other features include centralized storage of prospect and customer information, which can be accessed on desktop or mobile devices. Users can also view social profiles for prospects and customers. Sales features include lead management and scoring, with leads automatically scored based on customer interest. Users can also set pre-defined scores and view integrated website analytics. Marketing features include email marketing, campaign management and marketing automation. Dashboard and reporting features provide customer information and help users analyze sales activities. Pricing is per user per month. Support is offered via email, phone, online chat and a support portal.
 

Gold-Vision CRM - Support
 
  • Gold-Vision CRM - Support
    Support
  • Gold-Vision CRM - Projects
    Projects
  • Gold-Vision CRM - Enterprise features
    Enterprise features
  • Gold-Vision CRM - Events
    Events
  • Gold-Vision CRM - Marketing
    Marketing
  • Gold-Vision CRM - Sales
    Sales
Sistemas operacionais compatíveis:
Mac OS, Navegador web (independente o SO), Windows 10

72 avaliações do Gold-Vision CRM

 

Bev W. Especialidade: Serviços financeiros Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

25/11/2019

25/11/2019

Fonte da avaliação: Capterra

Solid system now upgraded beautifully!

Traduzido para o Português
Praticidade

 

Funcionalidade

 

Qualidade do produto

 

Relação qualidade/preço

 

Suporte ao cliente

 

Praticidade
Praticidade
Funcionalidade
Funcionalidade
Relação qualidade/preço
Valor
Suporte

What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!

Vantagens

Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it!

Desvantagens

No 'cons' for me - we are happy with Gold-Vision

Traduzido para o Português

Resposta: Esteiro Business Solutions 26/11/2019

Hi Bev,

A big thank you for your excellent review about Gold-Vision.

It's great to hear that you find it to be the perfect CRM for marketing where you can create effective campaigns easily whilst learning from campaign reporting.

Kind regards,

Zoe

Lee H. Especialidade: Entretenimento Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

13/11/2019

13/11/2019

Fonte da avaliação: Capterra

A CRM that can flex and fit to your companies needs.

Traduzido para o Português
Praticidade

 

Funcionalidade

 

Qualidade do produto

 

Relação qualidade/preço

 

Suporte ao cliente

 

Praticidade
Praticidade
Funcionalidade
Funcionalidade
Relação qualidade/preço
Valor
Suporte

Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.

Vantagens

Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM.

Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates.
The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks.
You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into.
Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits.
When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos.

Desvantagens

Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better.

Traduzido para o Português

Resposta: Esteiro Business Solutions 15/11/2019

Thank you Lee for your fantastic review.

We're so pleased to hear that Gold-Vision helps everyone in Ambersphere Solutions work together and that you find our product not only simple to use, but flexible and powerful too.

We're also happy to hear of the amazing training and support that you have received from our Gold-Vision teams.

Kind regards,

Zoe

Steve G. Especialidade: Fabricação elétrica/eletrônica Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

12/03/2018

12/03/2018

Fonte da avaliação: Capterra

Overall, this is a good piece of software but lacks some of the sophistication of other packages

Traduzido para o Português
Praticidade

 

Funcionalidade

 

Qualidade do produto

 

Relação qualidade/preço

 

Suporte ao cliente

 

Praticidade
Praticidade
Funcionalidade
Funcionalidade
Relação qualidade/preço
Valor
Suporte

It makes it easier for the team to see what's happening with various projects that often cross responsibility boundaries.

Vantagens

The GUI is the best feature - very good to use. Other aspects that are good are the ability to link accounts together and migrate contacts from one account to another.

Desvantagens

Having to "page" in lists rather than scroll through them, especially in the quotes dialogue. That really annoying red "alerts" dialogue that crops up every couple of minutes - there really needs to be a way of cancelling that or at least making it less frequent.

Laura C. Especialidade: Construção Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

23/09/2020

23/09/2020

Fonte da avaliação: Capterra

Easily developed even during a pandemic!

Traduzido para o Português
Praticidade

 

Funcionalidade

 

Qualidade do produto

 

Relação qualidade/preço

 

Suporte ao cliente

 

Praticidade
Praticidade
Funcionalidade
Funcionalidade
Relação qualidade/preço
Valor
Suporte

Overall our experience has been great. Trying to develop a new system over video call seemed daunting at first however with the support of Gold-Vision the calls were easy and hands on. We worked through in a logical way but we were always given time to ask questions no matter how easy or complex. The online chat has been a great help during the first few weeks of use as team members can proactively sort issues they have come across. Would highly recommend Gold-Vision to anyone looking for a new CRM system. Taj was a great support throughout the development.

Vantagens

The system is easy to use and even easier to follow. Prompts suggest what to do next which made staff training even easier. The overall design makes the system more appealing than other systems used previously and has seen a higher uptake in daily use of the system.

Desvantagens

We have come across a few small bugs but there are being looked into by the team and I am sure will be sorted soon enough.

Traduzido para o Português

Resposta: Esteiro Business Solutions 07/10/2020

Hi Laura,

Thank you for your fantastic review. We are very happy to hear that you find Gold-Vision easy to use and you received great support throughout the development!

Kind regards,

Zoe

Rachel D. Especialidade: Serviços de eventos Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

22/11/2019

22/11/2019

Fonte da avaliação: Capterra

Gold-Vision CRM review

Traduzido para o Português
Praticidade

 

Funcionalidade

 

Qualidade do produto

 

Relação qualidade/preço

 

Suporte ao cliente

 

Praticidade
Praticidade
Funcionalidade
Funcionalidade
Relação qualidade/preço
Valor
Suporte

Vantagens

The aesthetics, the ease of use and it is clear which step is next and I don't get frustrated working it out!

Desvantagens

I didnt like the initial data upload and cleansing the data before going into the system as the duplicates were a nightmare

Traduzido para o Português

Resposta: Esteiro Business Solutions 28/11/2019

Hi Rachel,

Thank you for your positive review. It's always nice to hear that Gold-Vision eliminates frustrations and you find it easy to use.

We're pleased that we could work with you to cleanse your data making your user experience much better.

Kind regards

Zoe