Tigran K. Especialidade: Software Número de funcionários: 11-50 funcionários
My overall experience was very positive with Teamwork Projects. Every time I have the freedom to choose software for managing my work I choose Teamwork.
Teamwork is the all-in-one software for managing projects. I've used Projects in several workplaces and was very pleased in all cases. It offers all the essential task tracking features and also has a Trello-like board view.
The built-in time tracker was especially useful to keep track of the time spent on each task. Teamwork even offers a client for the timer that can stay above all your windows so that you don't forget starting or stopping the timer.
The only con for Teamwork Projects is that it can be hard to navigate around at first. While the UI is perfectly easy-to-use, the existence of many features makes getting lost in the UI very easy when you're new to it.
To some people, the UI is intimidating at first glance. Convincing those people to get on board was the challenging part of making the software a default project management tool in the company.
Resposta: Teamwork.com 15/10/2019
Thanks for your review of Teamwork Projects! I'm glad to hear that you found the software pleasing and useful!
Onboarding and UI intimidation issues - got ya! I've just spoken with our Projects Product Manager, Mossy, and he wants to hear more from you! We are currently working on making this experience better, and would love if you could help! Would you mind emailing in to [email protected] with the subject header of 'Re:Capterra Review: Onboarding feedback' and I'll pick it up from there.
Overall, we are delighted that you chose Teamwork over all others! If you ever have any issues, or want to share some #TeamworkLove, reach out to us via [email protected]! Our support team are insanely talented... or so they tell me anyway!!
Looking forward to hearing from you!
Nancy at Teamwork :)
Dmitri K. Especialidade: Serviços e tecnologia da informação Número de funcionários: 11-50 funcionários
Great! We use it daily. We killed email communication pertaining to project work completely. Nobody is allowed to communicate requests for work in email. The workflow is to create a task in the correct project in Teamwork. If the output to be checked - it is a task in Teamwork, etc.
Ease of use, Flexibility, ability to have unlimited users for the same license fee. Timetracking aspects of it.
Inability to import project file (XML or alike). I.e., to use project management software and upload the project to create tasks and subtasks with assignments and dates.However, the other benefits outweigh this aspect.
Gabriel S. Especialidade: Publicidade e marketing Número de funcionários: 51-200 funcionários
Highly recommend it! I have recommended it to two other associates. There is no better project management tool for our industry.
It's simple to use, scalable, and provides the collaboration and tracking we need. Also their customer service is the best we've experienced. We are not treated like some ticket number.
Honestly - we have no issues with the software. We're happy to have discovered it after we struggled with two previous software's.
Resposta: Teamwork.com 26/01/2021
Thank you for such an amazing review of Teamwork. Wow, a 10/10 score, we are delighted with this positive feedback!
We are glad to hear that Teamwork has had such a positive impact on your agency's collaboration.
On a final note, thank you for the nice comments about our amazing support team! I'll make sure to pass on the nice feedback, they will be thrilled!
Make sure to stay in contact with us at [email protected] if you are ever experiencing any difficulties or would like to submit a feature request.
Hope you have a nice day,
Karen at Teamwork
Jim F. Especialidade: Educação superior Número de funcionários: 11-50 funcionários
Good people and great support. Good value for the $ -- that's why we're using it.
Lot's of useful features but hard to find them. UI is very clunky/difficult to navigate, especially when you have a large number of projects. Need to slim down, improve the UI. That's our biggest gripe.
Need more development on the "meta" side -- across all projects/teams. That's what makes it so hard for us to navigate. It's really more geared to the project rather than the "enterprise" level, but how many groups that need software like this have fewer than 10 projects? Probably not many. So, further development of the site with the "meta" perspective in mind should be a priority.
Also would be good to be able to generate timesheets that integrate salary/pay rate by person/project (you already have that info, it just doesn't do the math, creating the need for work arounds).
Comments are troublesome -- it's convenient to use the comment function because often communications are driven by the needs of a given task. But then, when you mark the task as completed, the comments (and associated attachments) disappear too. I know there are other ways to get to them, but it's clunky. Messages don't feel like the answer, because then you lose the task context. I think you could do a comment board per project, separated/demarcated by task list or task, and get rid of messages (or, make messages enterprise wide)
Finally, I'm not finding the "integrations" all that...well...integrative! I'm not really getting the advantage of the Dropbox integration and the Freshbooks integration is so limited as to not be very valuable.
Lest I come across as disgruntled, let me emphasize that we like the product and the people running it. We want to stay and grow with you. We switched to you from Asana and there's no comparison in terms of features and ability to manage a large number of people and projects.
Resposta: Teamwork.com 10/04/2017
Thanks for your review. We really appreciate your feedback. We're delighted to hear that you're happy you made the switch to Teamwork Projects from Asana.
Regarding improving the UI - as you can see from our roadmap https://www.teamwork.com/roadmap, a nicer dashboard is next on our priority list, so you should see some improvements to that really soon.
I'll pass on all your feedback to our team here for their consideration. Thanks for passing it on to us.
Lisa B. Especialidade: Contabilidade Número de funcionários: 2-10 funcionários
We love that our team tasks can have dependencies. Task 2 can not be started before task 1 if you choose to set up tasks with them dependent on others. We all get several hundred emails each week. The dependent task feature has reduced our need to email each other by 20%.
The set up instructions say how to use features but don't tell the reader why they would be helpful to use. We've been using the software for more than 6 months and we can't find a reason to use a handful of the features they highlight the most. When we've contacted support they were able to tell us how to use the features, but like the instructions they could not tell us what we might use them for.