ADP Workforce Now is a comprehensive solution for managing HR, payroll, talent, compliance, and employee benefits. This workforce solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more.
This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace. App integration can help management further customize HR solutions to fit unique workforce needs.
ADP Workforce Now provides self-service tools for employees and HR management teams, such as the widely used ADP Mobile app. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more.
Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute, and ADP Professional Services; and, access to the ADP client community with more than 50,000 peers.
Shilleah S. Especialidade: Serviços ao consumidor Número de funcionários: 13-50 funcionários
Quick and efficient now that all of our employees information is imported over. Great feedback from our employees with the online login and viewing of past checks, paid time off, etc.
It is easy to access, and store/add data from week to week. It is implemented well for our technicians and sales agents to log in online and view all their payroll information.
There was a bit of a learning curve at first, and did take some time to learn and import all our previous payroll information.
Yuri P. Especialidade: Serviços de eventos Número de funcionários: 2-10 funcionários
It helped us to deal with HR matters effectively so that we could see everything with detailed info.
Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.
Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.
Louis W. Especialidade: Música Número de funcionários: 2-10 funcionários
Interface is userfriendly. The backoffice control that allows all admins to monitor, adjust and even supply answers for various staff members is great.
I've had the privilege of utilizing ADP software for quite some time now. I must say the back office sufficiency is amazing, the online platform is user friendly. Lastly, the customer service support for new people is beyond impeccable. Thank you ADP for your service and excellence.
If I could improve, I would make the onramp to the back office more accessible. However, I understand the security protocols needed when hosting online financial information.
Liam M. Especialidade: Software Número de funcionários: 13-50 funcionários
To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.
To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.
This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.
The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers.
For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).
The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place.
Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.
Linda W. Especialidade: Imobiliárias Número de funcionários: 51-200 funcionários
We use this to keep track of our shift and PTO. I really enjoyed the PTO system, made it so convenient to plan vacations with the calendar PTO estimator.
ADP responded quickly and updated the information just as quickly. Very user friendly, plus clear instruction on how to perform task.
I can't think of anything I disliked about ADP. It was always working and fast to update. Easy to use without any training.