ADP Workforce Now


Logotipo do ADP Workforce Now

 

4913 avaliações (4,5/5)
 
ADP Workforce Now is a comprehensive solution for managing HR, payroll, talent, compliance, and employee benefits. This workforce solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more. This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace. App integration can help management further customize HR solutions to fit unique workforce needs. ADP Workforce Now provides self-service tools for employees and HR management teams, such as the widely used ADP Mobile app. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more. Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute, and ADP Professional Services; and, access to the ADP client community with more than 50,000 peers.
 

ADP Workforce Now - ADP Workforce Now - Multi-device accessibility
 
  • ADP Workforce Now - ADP Workforce Now - Multi-device accessibility
    ADP Workforce Now - Multi-device accessibility
  • ADP Workforce Now - ADP Workforce Now -Job benchmarking
    ADP Workforce Now -Job benchmarking
  • ADP Workforce Now - ADP Workforce Now -Post job details on various job portals
    ADP Workforce Now -Post job details on various job portals
  • ADP Workforce Now - ADP Workforce Now -Manage candidate profiles
    ADP Workforce Now -Manage candidate profiles
  • ADP Workforce Now - ADP Workforce Now -Benefits management
    ADP Workforce Now -Benefits management
  • ADP Workforce Now - ADP Workforce Now -ADP Mobile
    ADP Workforce Now -ADP Mobile
Sistemas operacionais compatíveis:
Windows 7, Windows Vista, Windows XP, Mac OS, Navegador web (independente o SO), Windows 2000, Windows 8, Windows 10

4913 avaliações do ADP Workforce Now

 

Jessica B. Especialidade: Serviços ao consumidor Número de funcionários:  201-500 funcionários Número de funcionários:  201-500 funcionários

30/08/2020

30/08/2020

Fonte da avaliação: Capterra

Simple features

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overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.

Vantagens

easy to use features, end user friendly, creates easy recruitment, great outsourcing amazing appearance

Desvantagens

customer service is a little lag and needs more features that's all the negative I've got on this one

Phillip C. Especialidade: Veterinária Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

27/11/2020

27/11/2020

Fonte da avaliação: Capterra

ADP User

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My overall experience has been excellent. Their customer service is knowledgeable and skilled. I do not wait long when I need to reach them. They have been critical to my business navigating the COVID-19 crisis. I would have made countless blunders if not for their HR and accounting departments knowledge of the COVID guidelines and policies. Very impressed with ADP and will continue to use them in my office.

Vantagens

Everything is very seamless and contained. The tabs are self-explanatory and easy to navigate. You can gather all the info you need for an individual from the same page. Quick and easy to learn. Processes that can be cumbersome on other systems flow smoothly with ADP's system

Desvantagens

I do not have any cons. Minor things that I wanted improved in the past have all been handled with periodic updates and patches.

Rachel R. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

16/02/2021

16/02/2021

Fonte da avaliação: Capterra

Spectacular Customer Service

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We are a growing business and it has been very helpful to have ADP to help us with payroll.

Vantagens

The Software is very easy to use and set up.
I am most impressed with their 24/7 Customer Service and my favorite feature is the call back. No more waiting on hold for hours, no more dropped calls and frustration. I can place a call to the help desk input my call back information and they will call me back.

Desvantagens

There was a flaw when the system was set up for Service Hours and Non Service Hours and it was not caught until 6 months later and we had to do a large pay out to our employees because of this.
Also I was very excited to see that they will help you set up an Employee Handbook and Policies and Procedures, however you do have to pay extra to have this service.

Liam M. Especialidade: Software Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

24/07/2019

24/07/2019

Fonte da avaliação: Capterra

A Lot of Buck for Little Bang

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To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it.

To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect.

This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

Vantagens

The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers.

For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

Desvantagens

The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place.

Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

Karen C. Especialidade: Varejistas Número de funcionários:  1.001-5.000 funcionários Número de funcionários:  1.001-5.000 funcionários

29/12/2020

29/12/2020

Fonte da avaliação: Capterra

HRIS System

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Overall my ADP Workforce now experience has been excellent.

Vantagens

ADP provides useful modules for the HRIS needs. The Payroll, HR and Benefits management modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful. Not always something that smaller companies can find. We are fortunate to be a PE firm and have that additional ADP support.

Desvantagens

Each module costs and can be pricy. Modules should be bundled and priced accordingly. Also once you buy a module, it seems like the transition to implementation drops off until you remind them you want to move forward with implementation.