Sobre o Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Reporting
Online booking
Mindbody Point of sale
Mindbody Staff dashboard
Mindbody Multiple devices
Mindbody Reporting-thumb
Online booking-thumb
Mindbody Point of sale-thumb
Mindbody Staff dashboard-thumb
Mindbody Multiple devices-thumb

Preço do Mindbody

Versão paga do Mindbody a partir de US$ 129,00/mês.

Preço inicial:
US$ 129,00/mês
Versão gratuita:
N/D
Versão de teste gratuita:
N/D

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Avaliações do Mindbody

Nota do recurso

Relação qualidade/preço
3,5
Funcionalidade
4
Praticidade
4
Suporte ao cliente
4
5 avaliações do 1.914 Ver todas as avaliações
Avaliador Verificado
  • Setor: Bens de consumo
  • Porte da empresa: 1.001-5.000 funcionários
  • Usado Diariamente em Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 02/04/2020

Mindbody

Estou com um shape bem legal por conta dos exercicos que vejo nele

Vantagens

Ele possui uma grande variedade de exercícios que você pode realizar em casa para se manter em forma.

Desvantagens

De vez em ele não conecta e impossibilita de ver as aulas, ele pede pra logar é simplesmente não vai

Garrett E.
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 06/09/2019

Learn It and Use It

Vantagens

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Desvantagens

the old design structure of the base platform could use some updates, which they are aware of

Tatiyana B.
  • Setor: Varejistas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
5
Praticidade
3
Suporte ao cliente
3

4
Avaliado em 10/03/2021

I like it but..

Mindbody sets a high bar for business software. But unfortunately their quality of customer services does not match the high premium you pay. There are definitely softwares out there that will suit exactly what you are looking for with a support team that is willing to help you in every way at a fraction of the cost.

Vantagens

Mindbody is like driving a fully loaded Mercedes Benz. Looks pretty. Has all the features. Very custom and detailed.

Desvantagens

Con: way too expensive. customer service plummeted. Not accommodating. Does not matter if you are a long term customer I feel like I am just a number and they could care less if they lose you as a customer or not.

Ryan C.
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente em 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
3
Praticidade
2
Suporte ao cliente
2

3
Avaliado em 10/12/2020

Way too expensive for what you get. Currently the online booking App displays doesn't work

Not great. I have reached out to support twice in the past month regarding the issue with the App showing all the wrong appointment times and patients being unable to book. As this is the primary function of the software (and 5 times more expensive than my last software) I told them I need to get out of my contract so I can get a product that works, and they so far refuse, Even though they admit the App is broken. Their response is they can just remove my business from the App. (I pay for this, I want the features.)

It also often takes Support several days to respond to support requests, which is very frustrating when you're having a issue.

This Software is definitely not worth the $260 a month. I was paying $50 for Acuity and it was a better product, and I will be switching back as soon as I can get out of this contract.

Vantagens

It has a lot of features if you are able to figure out the quirks of the software. The Mindbody App can be really nice, (but right now mine is broken and is limiting the ability for patients to schedule.)

Desvantagens

First off, there is no trial period or Demo that allows you to play with the software and soft launch for you to test to make sure it works for your application, and they force a 12 month subscription. A lot of things they told me the software could do, that it does not in fact do. I learned the hard way that this system is geared much more towards classes and not services. A lot of features I was told to work are things like the waiting list feature, but that is only for classes. (it was a huge reason why I picked the software.)

The software can be really clunky and is way too finicky. I have used 4 or 5 different booking platforms in the past and this by far is the least user friendly.

The services widgets that go on the website are nowhere near as modern looking as the class widgets, the widget on my website looks like it came straight out of Windows 95, which on a nice designed website looks terrible.

The biggest issue, that has apparently been going on for more than a month is that the Iphone App apparently has a bug that has caused my office's availability to show completely wrong times to book. When I log in under the patient app it shows times available for booking that I am not even in the office for. When a patient goes to book one of those times a error pops up. I had several patients reach out to me for a matter of weeks telling me they were having issues booking which I thought was user error but Mindbody confirmed it is on their end.

Miguel E.
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente em 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
1
Recursos
3
Praticidade
1
Suporte ao cliente
1

4
Avaliado em 15/04/2021

Mindbody is slower and expensive

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

Vantagens

It has several tools, I don't have a lot of good things to say about. I don't want to lie just to fill a form.

Desvantagens

It is expensive, the customer support is 24 hrs later, if you are in America you need to wait at least 24 hrs to solve your issue. You have to program your platform and I spend at least 3 weeks and the person in customer service said that it has take minimum one week to one month. You spend money and time programming it instead focus in produce more money.

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