Sobre o NFON

NFON provides cloud-based business communication systems (Cloudya) with complete range of PBX features, computer telephony integration and basic UC functionalities, such as 1:1 video and screen sharing. With a broad portfolio to attend the demand of different customer needs, NFON offer solution designed to serve specific use cases. The wide arrays of premium solutions based on our cloud telephone system helps us provide more specific solutions to solve individual industry or company challenges. Premium solutions such as: - Nconnect voice: allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs. - Ncontactcenter: a complete, feature-rich solution for effective and transparent multichannel communication via your web browser. - Nhospitality: a cloud communication service that enables hotels to streamline all service-related communication processes without the need for additional hardware or software. Offering a superior communication service results in more satisfied guests, better service efficiency and reduced costs. - Neorecording: a cloud-based voice recording and analytics solution connected to Cloudya, our cloud telephone system. Neorecording solves our clients' challenges with EU legislation and will revolutionize their customer communication. - Nvoice for Microsoft Teams: offers the powerful PBX communication features in the familiar Teams environment and allows employees to easily connect to customers and colleagues and work together on joint projects – whether they are in the office, at home or on the move. - Nmonitoring queues: gives in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.
NFON Software - 1

Preço do NFON

NFON não possui uma versão gratuita, mas oferece versão de teste grátis.

Versão gratuita:
Não
Versão de teste gratuita:
Sim

Alternativas para oNFON

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and...
Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously...

Wildix

0
Wildix is a global provider of unified communications solutions that enhance the simplicity, security and functionality...
Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and...
LiveAgent is an online live chat platform for e-commerce businesses at the small and midsize level. The platform offers...
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers...

Avaliações do NFON

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4
Praticidade
4
Suporte ao cliente
4
5 avaliações do 9 Ver todas as avaliações
Samuel B.
  • Setor: Serviços de informação
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 11/11/2020

Great solution

Vantagens

An easy way to use business phone like a pro

Desvantagens

Need a better Outlook contact integration

Caroline P.
  • Setor: Serviços de informação
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
5
Suporte ao cliente
5

4
Avaliado em 09/10/2020

Very useful

With the remonte working situation due to the Covid, all the collaborators of our company can be reachable on their mobile phones with their fix phone direct number.

Vantagens

The simplicity of and relevancy for our daily needs.

Desvantagens

Nothing to report. We are satisfied and the solution meets our needs.

Avaliador Verificado
  • Setor: Serviços financeiros
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
3
Praticidade
2
Suporte ao cliente
1

3
Avaliado em 24/04/2019

Awful experience

Would not want to recommend them - that says it all

Vantagens

Once set up and working it is simple for the end users to use but it is a phone system not rocket science after all so that would be a must-have.

Desvantagens

Set up and support from Nfon is awful. I was very surprised to see how poorly they handled the setup of some core functionality

Loïc M.
  • Setor: Serviços de Facilities
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 05/11/2020

Excellente solution de téléphonie dans le Cloud !

Vantagens

Cloudya est simple d'installation de paramétrage et de prise en main. Je l'utilise quotidiennement depuis plus de 6 mois et j'envisage d'équiper ma deuxième société avec la même solution.
J'utilise les fonctionnalités de SVI, groupement d'appel, restriction horaire. J'ai fait enregistrer des messages par un studio pour avoir une solution totalement professionnelle. Je recommande sans hésiter !

Desvantagens

J'aimerai qu'il puisse exister une offre de communication illimitées.

Nicolas R.
  • Setor: Publicidade e marketing
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 08/10/2020

L'intégration dans teams est vraiment top

Bonne

Vantagens

facilité de mise en place et d'utilisation
Intégration dans MS Teams

Desvantagens

Pour le moment aucun tout est conforme aux promesses et nous n'avons pas eu de problème à ce jour donc ...

Categorias relacionadas