Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online.
Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies.
Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees.
Stripe provides support options such as online support, a customer knowledge base and forums. Additionally, Stripe can be integrated with applications such as Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier and Abacus.
Matthew V. Especialidade: Publicidade e marketing Número de funcionários: 2-10 funcionários
Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.
So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.
Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.
Jared D. Especialidade: Software Número de funcionários: 13-50 funcionários
I wish I had would've known about Stripe sooner because I would've had my previous employee switch from Paypal to Stripe to get a lower processing rate.
Stripe's payment gateway is the leader in the payment processing industry. Their app itself is so simple to navigate, but also very powerful. Our company allows customers to use Stripe for their payment processing as well as Stripe Express checkout. Stripe also offers a nonprofit rate to U.S. based nonprofits of just 2.2% + $0.30 per transaction (3.5% for AMEX).
Stripe does have some limitations with what fields are available via their API to sync into third-party apps. They also do not have as high requirements on how partners use their API, which has caused our integration to have data sync over from other third-part apps that isn't the cleanest. Stripe also does not allow ACH transactions in foreign countries like Canada, only the U.S. However, this is something that they're working on.
Kory L. Especialidade: Publicidade e marketing Número de funcionários: 13-50 funcionários
Stripe is one of the top 2 payment gateways that we recommend our eCommerce clients. The feedback from them is always positive and they often thank us for recommending it to them.
There are so many options when it comes to payment gateways for eCommerce websites and point of sale. The best thing about Stripe is that it is easy-to-use and setup and more importantly, you can have one account for your online eCommerce payments and in-person POS + all of the necessary equipment to go with it.
There aren't too many negatives. The only issue that we come across is that Stripe does not allow accounts for specific industries (e.g. CBD sales). Hopefully, they will lighten their restrictions over time.
Ryan T. Especialidade: Imobiliárias Número de funcionários: 13-50 funcionários
Easy to use, but that one positive note comes with terrible policies, very expensive rates, and awful customer service.
It is commonly used and easily syncs with many major online sources. The unfortunate side of that is they have terrible policies and are expensive on the processing fee.
The "Dispute" aspect of this platform is a joke. The processing fee is also ridiculously high considering how poor their customer service is. We have had 5 occurrences already of clients "disputing" payments and the client wins every time. The frustration grows knowing all of the "disputes" of clients came after our company carried out the service, the client got what they wanted, and we did not get paid for it.
To add to it, these disputes that favored the client after review, came after our company supplied Stripe with signed contracts, proof of conversations on the topic/invoice, and proof of the client utilizing the service. All for nothing after we charged the client and less than a week later they "Disputed" the service, won and got all their money back resulting in our company being out the revenue and having to personally pay for the service to our employees.
We are an event venue so this is extremely unfortunate because all 5 of these occurrences of disputes that we lost have happened after the event and service was provided to the client.
I would not recommend Stripe to anyone from our experiences. Our company changed our policies and is no longer using Stripe due to these experiences and losing thousands of dollars due to their loose policies.
Ed P. Especialidade: E-Learning Número de funcionários: Profissional autônomo
As a back office processing system with good security and good user interface, it can't be beat.
Low rate, excellent security, prompt direct transfer to bank account, good analytics, embeds on website and works without making people leave my site, clear user interface, good integration with other software, intelligent processing (e.g. prevents double subscriptions)
Not much at all that i don't like, as long as I'm not expecting it to do things it can't do. It is better, for example, than PayPal in website processing but can't replace PayPal or Square for one on one payments.