Tina H. Especialidade: Construção Número de funcionários: 2-10 funcionários
We are a home builder and we use this platform as our foundation with every client. We track the progress of construction from start to end along with all building documents, forms, pricing, quoting, plans, and more. We could not function the way we do without this software.
I love that there are already existing premade templates but that I can easily customize them. I love that I can engage with both my clients and vendors in this platform. It's a place that holds all of the information for each project in one place from contracts, to plans, to change orders, invoices, pdf's, and more.
There is so much in the program it can seem a little overwhelming at first, but once you get in there and realize how effective this can make you, your team, and your company, it is worth exploring and ensuring you use every aspect of the platform.
Sam G. Especialidade: Construção Número de funcionários: 2-10 funcionários
I've truly been impressed with CoConstruct's customer service, webinar, and coaching availability. They have trained their staff well and it shows - they are also staffed accordingly. The system is robust and is able to meet you where you are at - if your current system is advanced - this is a good product for you. If your current system is under-developed and needs some shoring up - this is a good product for you.
My coach, [SENSITIVE CONTENT HIDDEN] knows his stuff and has been extremely helpful through implementation and now operations and maintenance.
There are too many positive aspects to list - the way it has aided in our process management is priceless. From bidding to pre-construction and construction thru warranty, CoConstruct simplifies these processes and helps you ensure that each phase gets the attention it needs. Selections have been easier, sales have been smoother, and the communication aspect of the system is a game changer. It has helped maintain a consistent and detailed flow of communication with my customers, which is HUGE!
There are always features of a project management software that don't quite fit as precisely as you'd like into your current work-flow system. I treated this as an opportunity to reevaluate my process and if I could do things differently or better. There are few aspects of the software that I would say do not fit my company at this time. Implementation, as far as kicking it off to my suppliers and subcontractors, perhaps, has been the most challenging. However, it has not been a HUGE challenge - I've found that the majority of my subs and suppliers like the software and are looking forward to learning more about it.
Ed S. Especialidade: Construção Número de funcionários: 2-10 funcionários
We use this mainly for client communication, daily log and picture and document distribution.
The two features that I like the most are: The customer communication and the scheduling. Most of the other features are similar to similar products but these two features stand out!
I do not use all of the features on this platform but they are similar to other products in this category. The iPhone App could use a refresh at the time of this review.
Wendy M. Especialidade: Construção Número de funcionários: 11-50 funcionários
Initially, we thought it was ok. Every day we worked, however, we found more and more workarounds. they far outweighed the positives early on. Truth is, the salesperson had MORE than enough information to know that we wouldn't be a good fit, but they lied to us. As a service-based business, this is a joke of a program. It's made for companies with FEW customers and FEWER jobs. If you're trying to get by with not activating your customers - nothing works correctly. the system ABSOLUTELY does not "integrate" with Quickbooks. It only accepts SOME information - and what it allows leaves you having to duplicate entry more than 1/2 of your jobs data. Even moving from the "leads" module to a customer after they sign, only gives you the BARE minimum information on the customer. Most of the data doesn't even transfer. When you try to do more - like we hired a professional consultant for $600 to help us - we just found out more lies and more problems until we finally gave up.
The customer integration is nice. The system was stable even out in the field.
The customer service STUNK. The sales staff knew FULL WELL what we needed and why, and they lied to us to get the sale. 6 months in we found out the REAL answer of the Quickbooks integration - basically it sucks.
We were looking to eliminate places of duplicate entry - not create more. Document management is horrible. basically a DOS system where you can't even scroll in between photos. Lack of ability to have a customer, be a trades partner, be a subcontractor - which happens all the time.
Resposta: CoConstruct 18/02/2021
Wendy, Thanks for sharing your experience with us. This isn't the typical feedback we receive + we always strive to provide top notch service to our customers. I want you to know that we've heard your feedback + will reiterate to our sales team the importance of ensuring a good fit. We're specifically designed for custom home builders and remodelers, but many other businesses, like yours, can find success with CoConstruct. In a review of your interactions with our team, we did do everything we could to accommodate your needs. All tickets submitted were addressed + when your 1st coach wasn't a fit, we assigned a new one + extra sessions to help with your success. We're are surprised to hear about your QuickBooks concerns, since our integration is widely considered the best on the market. If there are any other specifics that you'd like to share, we'd be happy to dive in more. We hope you are able to find another application that is better designed for your business.
Russell M. Especialidade: Construção Número de funcionários: 11-50 funcionários
Overall pretty solid program. The Customer Service experience has assisted greatly in adapting to the program.
The estimating software is pretty great. The Bidding software is great, as long as people understand the basics of technology. Unfortunately the Construction field does not focus on technology.
1.) When printing off the budget page There is no real way to get an overview in a quick manner. We have to minimize each individual item.
2.) There is not a way to keep incoming invoices. We can send invoices, those invoices are tracked well.
3.) The Mobile app is severely lacking. The crew is primarily on the ground and trying to conduct a lot of business on-the-go. Proposals are not accessible on the mobile app.
4.) The template mark-ups are not transferred with the templates.