Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management, optical POS and practice automation, which help them to manage patient care and practices' profits. The solution can either be deployed on-premise or hosted in the cloud.
Compulink Healthcare Solutions can be tailored to suit various specialties such as chiropractic, dermatology, eye care, gastroenterology, ophthalmology, orthopedic, otolaryngology, physical therapy, podiatry, rheumatology and urology. The solution features lab integration, patient scheduling capabilities, electronic billing, patient registration, reporting and a HIPAA-compliant patient portal.
Compulink Healthcare Solution's billing module offers features such as eligibility inquiries, credit card processing, EDI support, inventory control and more. The practice automation application features electronic pharmacy connection, electronic renewal processing and multilingual patient handouts.
Services are offered on a monthly subscription basis. Individual modules for on-premise deployment can also be bought for a one-time fee. Support is available via phone, email and other online resources.
Perry L. Especialidade: Consultório médico Número de funcionários: 11-50 funcionários
Compulink is a company that shares our values. They believe in providing the best solutions so their clients can be the best. Changing practice management software is an investment in time and resources, so we went with Compulink. We are confident they will continue to be the best solution in the future as we grow from a medium organization into a large organization.
Change is always hard, but the Compulink team is easily accessible during the implementation process.
Fred L. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: 2-10 funcionários
We have been using Chiro Advantage (one of the software specialties from Compulink Business Systems) for more than 10 years. We chose it because it enabled us to build our own EHR screens that are designed for our special method of treatment. Chiro Advantage offers an excellent, broad range of features for building custom screens, including custom fields, rich screen building features, and a library of scripting functions and logical operators to perform various automatic operations with text. We used these features extensively to build our entire suite of EHR screens from scratch.
I also appreciate the tech support. They are very helpful, and usually available with minimal wait times.
While Chiro Advantage does a good job handling our data for the purpose of treating individual patients, it can be difficult to export EHR data out of the software so you can work with aggregated data. For example, it's hard to export data from selected EHR fields. The SQL search function is difficult to use.
Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it.
Susan G. Especialidade: Hospitais e Saúde Número de funcionários: 11-50 funcionários
Software Support is amazing They are top notch and always provide a solution in a timely manner.
I like that the software is customizable by the end user. I also like that optical inventory and Rx’s are in the same software and included on the patient ledger as most other systems do not have this functionality.
Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors. It is even more frustrating when there is no solution to an error and you have to wait for a fix and put up with the errors until the fix comes out. .
Robert H. Especialidade: Consultório médico Número de funcionários: 2-10 funcionários
Very well-integrated and coordinated implementation team. Although [SENSITIVE CONTENT HIDDEN] was primarily responsible for our implementation, everyone on the implementation and support teams have been very helpful and friendly. I have not had any bad or difficult interactions with anyone at Compulink.
Although, the software was originally written for ophthamology, Compulink has done a great job adapting to orthopaedic surgery with Compulink Orthopaedic Advantage.
The visual diagnosis engine function is very helpful for identifying and documenting specific pathology in various anatomic regions. The software easily accomodates the physician/provider preference for input to the EHR. There are template for dictation, drop-down menus, or manual entry (scribe).
Microsoft Remote Access for Compulink Cloud Advantage implementation was very easy and device friendly. I am able to access Compulink from literally anywhere with internet access on my iPad, Windows, Mac, Android, laptops, etc....
I was able to easily and effectively implement DICOM MWL to manage my patient workflow with in-office X-ray and cloud PACS.
Customization of template features is somewhat difficult to do on your own, if you are hands-on. The technical and implementation support is outstanding and will customize for you. There are still some bugs that need to be fixed and features that I would like to see implemented.
Web Registration is tedious and slow for patients. All patient outcome measures are displayed and may not necessarily be relevant to the patient. Need to be able to designate the outcome measures for each particular patient.
Caveat: I did not have my own IT person. I implemented the software, myself.
Candy C. Especialidade: Consultório médico Número de funcionários: 2-10 funcionários
The Compulink Help Line is Outstanding. I can easily explain my issue (or what I want to accomplish) and I am directed to the department appropriate person in a timely manner who can assist me quite efficiently and professionally.
Compulink Software is all inclusive for my current needs - a combined PM and EHR. Also, I am not locked into one type of template. For example, most my patients have Retina issues, but if a patient also happens to have another issue, I can import a problem appropriate Tab and I don't need to have it unlocked for me by the company (or pay more). I could see where this would be advantageous for a multi-specialty practice (even though I am not one). There are also multiple other resources I can choose to incorporate and use that is available as options to add to the software's capabilities (e.g., RCM) as my practice grows. The really nice thing is that I can function efficiently now and utilize Compulink Software (in all my various roles) at a good price point and still anticipate how I can incorporate what Compulink has to offer as my practice grows.
Setting up the Look Up Tables took me a long time but I was a new practice that did not have much (or any) of that information in a readily available database to put into the Look Up Tables or did not know how to organize particular information prior to being asked by Compulink to place such information into my Look Up Tables. On the plus side, needing to spend the time to build my Look Up Tables, helped me understand how the back end of the PM/EHR worked.