Sobre o Acuity Scheduling

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
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Preço do Acuity Scheduling

Acuity Scheduling possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Acuity Scheduling a partir de US$ 15,00/mês.

Starting Price:
US$ 15,00/mês Veja detalhes de preços
Pricing Details:
A 14-day free trial is available, after which Acuity is available for the following tiered prices: Freebie: $0 Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars) Ver planos de pagamento
Versão gratuita:
Sim
Versão de teste gratuita:
Sim

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Avaliações do Acuity Scheduling

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4,5
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 5.019 Ver todas as avaliações
Rashidat O.
  • Industry: Serviços a indivíduos e famílias
  • Company size: Profissional autônomo
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 21/10/2019

Checks all my boxes

I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

Vantagens

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

Desvantagens

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Alternativas consideradas

Calendly

Razões para escolher o Acuity Scheduling

The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

Software anterior

Calendly

Razões para mudar para o Acuity Scheduling

The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.
James J.
  • Industry: Escritório de advocacia
  • Company size: 2-10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
4

5
Avaliado em 13/12/2021

Very good software that allows customers to book and pay for appointments.

I have had an extremely good experience with Acuity. Because it blends so well with Square, it's perfect to allow customers to block-out appointments, and pay at the time they are making their appointment.

Vantagens

Easy and customer friendly to set-up. Easy for the customer/user to use.
Easy to provide 'package' offers where the customer can pay for a discounted package of appointments, then the customer gets emailed a Code number, that they then use when they log-in to block-out a future appointment. When it's time for the customer to pay for the appointment they are blocking out, and the software asks them to pay, there is a field where the customer can type in the code they were emailed (when they bought the package of pre-paid appointments).
Acuity also gives you a custom URL (and if you want it, a QR code) that customers can go to to make an appointment.

Desvantagens

There's a fee for Acuity, and Square takes a percentage of the transaction. It would be nice if, there was a way that the fee for Acuity could be dropped if the percentage taken from the transactions covered a certain amount, so we don't feel like we're paying twice for the services.

Alternativas consideradas

Appointy e Calendly

Razões para mudar para o Acuity Scheduling

Acuity's integration with Square, it's ease of set-up and use. Also, I don't know if the others do this, but Acuity gives you a custom URL (with your business name in it) that customers can go to to book an appointment. And Acuity can give you a custom QR code that takes people directly to your scheduling page. Very helpful.
John J.
  • Industry: Publicidade e marketing
  • Company size: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
3
Praticidade
4
Suporte ao cliente
5

3
Avaliado em 20/12/2021

There Are Better Alternatives, But This Isn't Bad

I used this product for a while, and while it was fine, I did find better options and switched to other products instead.

Vantagens

It was a good introduction for me into a scheduling system.

Desvantagens

The layout that visitors see isn't attractive and I really think that it could be improved.

Jai S.
  • Industry: Publicidade e marketing
  • Company size: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 30/10/2021

Minimal look and maximum features

Overall I love the functionality, design and integrations.
I appreciate the option to create unique and short URLs for my business' booking system and further unique URLs for different appointment types.

It doesn't matter if I am having a conversation on the phone, messages or email, I can send the link of a specific appointment type to the clients and let them pick a time convenient for them.
With other alternate software, it is hard to remember the URLs so AS is a clear winner.

Vantagens

I love the look. It's clean, sharp and very easy to sync with your branding.
I have been using it for over a year and never had any issue with it, notifications, email reminders for clients, syncing with different personal and work calendars, accepting payments for appointment bookings.

Desvantagens

Lack of free version. Sometimes I wish they had a free version with reduced features for clients who need an online booking system but expect only 5 bookings per month. $14 is a bit too much for them so they usually go with Calendly.

Alternativas consideradas

Calendly

Razões para mudar para o Acuity Scheduling

I love the minimal design of Acuity Scheduling to start with but after using it for over a year, and working with Calendly on behalf of my clients, I would suggest anyone to go for Acuity Scheduling if the booking system plays a substantial role in running your business and you can afford to spend a little extra as compared to other options.
Crystal B.
  • Industry: Serviços ao consumidor
  • Company size: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 11/01/2022

Everything you need in a scheduling a app

Everything has been great

Vantagens

Everything is customizable from the landing page, to how you except payments, to add ons for specific services, and terms and conditions

Desvantagens

I wish there was a marketing side included so that I can send out important info or updates from within the app without using a third party

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