Sobre o Rain POS

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores. Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management. Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store. Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed. Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.
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Preço do Rain POS

Rain POS não possui uma versão gratuita.

Detalhes dos preços:
Contact Rain Retail Software for pricing details.
Versão gratuita:
Não
Versão de teste gratuita:
N/D

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Avaliações do Rain POS

Nota do recurso

Relação qualidade/preço
4
Funcionalidade
4
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 108 Ver todas as avaliações
Tee A. Tee A.
  • Setor: Artes e artesanato
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 15/10/2021

Great System for Small Business

By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Vantagens

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Desvantagens

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Alternativas consideradas

Clover, QuickBooks Online Advanced e Stripe

Razões para escolher o Rain POS

I wanted to take my products online with ease.

Software anterior

QuickBooks Desktop Enterprise

Razões para mudar para o Rain POS

They offered a product that met both my retail instore POS needs but also got my business online without much effort. The implementation came with a web design, importing existing data from my old system and was most affordable for a business of my size.
Claudia S. Claudia S.
  • Setor: Varejistas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 20/07/2021

Love Rain POS

They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.

Vantagens

Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.

Desvantagens

Some features need to be changed buy the software team, I can't change them myself.

Alternativas consideradas

BigCommerce, Square Point of Sale e Shopify

Razões para escolher o Rain POS

We were not able to use Shopkeep with our online store, so controlling inventory was quite difficult.

Software anterior

ShopKeeper Job Control

Razões para mudar para o Rain POS

They had a website umbrella built specifically for our type of store. We are able to sell things in a way that no other website/POS provider would allow us to do.
Holly V. Holly V.
  • Setor: Varejistas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
2
Praticidade
4
Suporte ao cliente
1

1
Avaliado em 17/11/2020

Disappointed

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Vantagens

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Desvantagens

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Alternativas consideradas

AIM

Razões para mudar para o Rain POS

Because of the umbrella effect: It linked our website with our store inventory in real time with our rental contracts. Everything was in one place. Sadly it was too good to be true.

Resposta de Rain Retail Software

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Respondido em 09/12/2020
Molly H. Molly H.
  • Setor: Indústria têxtil
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
4

4
Avaliado em 13/09/2021

Rain/LikeSew vs GoDaddy

I am glad I took the plunge, put in the work, with the help of friends, and moved the shop over to Rain/LikeSew this past summer. It was worth the hard work and effort. I can now offer my customers specials and appreciation programs, keep up with inventory and manage files more efficiently.

Vantagens

LikeSew is more precise at managing my inventory and handling the day-to-day business of running my fabric store than GoDaddy ever was. I now know exactly how much inventory I have on hand and it's value and what categories it falls into.

Desvantagens

There could be some improvements in the email marketing program and the inventory receipt areas.

Alternativas consideradas

Shopify POS

Razões para escolher o Rain POS

I had no control over inventory management and it was time to renew my GoDaddy products.

Razões para mudar para o Rain POS

I had used Shopify at a friends business and I didn't like it.
Travis T. Travis T.
  • Setor: Música
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 19/12/2020

Excellent for Music Stores!

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Vantagens

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Desvantagens

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Alternativas consideradas

Quickbooks Online e Square Point of Sale

Razões para escolher o Rain POS

AIMsi was very antiquated and not user friendly. Support was spotty and typically condescending. At the time there was no seamless website integration and we were tied to licenses on desktop machines. That is not very useful when we're on the road at a school and need to access our POS.

Software anterior

AIM

Razões para mudar para o Rain POS

Overall features: website/online platform integration, ease of use, extensive initial training and mobile friendly platform.

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