Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track
leads, automate field service, drive sales and improve operations using mobile, enterprise-ready
business apps from the cloud.
The system's business apps, ranging from sales & customer service to financials and operations, are designed to be deployed as a package or independently as companies grow and expand, and all work together as part of a larger software solution.
Microsoft Dynamics 365 offers supporting apps for iOS, Androids, and Windows Phone; they are
available offline, so users can work without data connectivity and data will sync automatically
once a connection is reestablished.
Seamless integration with Outlook, Lync, SharePoint, OneNote, Word, and other Microsoft
applications to save time and minimize double-entry. The system is designed for collaboration;
users can interact in Yammer, quickly add colleagues to projects and meetings, and view where
others are working in documents in real-time.
Joana B. Especialidade: Roupa e moda Número de funcionários: 13-50 funcionários
No geral tem sido satisfatória, e está atendendo as necessidades da empresa.
Os resultados do gerenciamentos dos resultados administrativos e financeiros e na ajuda de tomadas de decisões sobre esses assuntos, e aplicação de dados para aumentar a receita da empresa.
O aplicativo é bom, mas tem uma certa lentidão e alguns erros de CRM.
Adrielle O. Especialidade: Produção audivisual Número de funcionários: 2-10 funcionários
Toda organização que permite que eu tenha uma maior produtividade e segurança juntamente com minha equipe
eu gostei de tudo. é um software de facil uso, que me fez ter mais resultados no meu trabalho
Camilo D. Especialidade: Produção audivisual Número de funcionários: Profissional autônomo
antes de usar o Dynamics eu não tinha resultados agora com Dynamics isso foi resolvido 100% !!!
traz ótimos resultados no dia a dia para nossos negócios e equipe !!
poderia ter mas ferramentas para aumentar resultados e objetivos!!!!
Avaliador Verificado Especialidade: Automação industrial Número de funcionários: 10.001+ funcionários
Suporte e confiabilodade da Microsoft que dá segunrança a empresa que adquire o software.
Auxilia na tomada de decisão ligadas ao negócio, diratamente a gestão da empresa.
Não é tão usada por todas as empresas do mercado.
Ty C. Especialidade: Papel e produtos florestais Número de funcionários: 10.001+ funcionários
I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.
I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge.
From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation.
Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.
I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.