For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used by approximately 7,000 providers and 50,000 office staff worldwide.
The web-based, multi-platform system has a native mobile app where physicians can check appointments, view patient profiles, and access all EMR information from anywhere. The iPad app is built to recreate the feel of a paper charting system, integrating patient photos for personalization, and allowing physicians to draw directly on photos and images. Doctors can flip through patient documents as if they’re paper, view lab results and make to-do lists from the app's dashboard view.
As a modular system, Nextech is adaptable to a practice's individual needs. Additionally, the system is pre-configured with customizable forms and specialty-specific content. There's an optional patient portal available so patients can update their information from anywhere, whenever it’s most convenient for them.
Tracie P. Especialidade: Consultório médico Número de funcionários: 13-50 funcionários
27/09/2019
27/09/2019
Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements. Our patients use the portal to obtain their information as well as look at what happened during their patient encounter.
The patient portal has been great for our patients. They love being able to access their medical records and see results. We also use our portal for patient to login and fill out paperwork as well as make and cancel appointments.
There is not really anything we do not like about it. It is something that takes time to set up, but overall works great.
Colleen D. Especialidade: Consultório médico
05/03/2016
05/03/2016
With Nextech software I can make changes any time I want. I will be honest as a Nurse Practitioner who wasn't all the computer savvy, it took me awhile to learn it, but the younger personnel at Nextech were able to walk me through the process. The possibilities with this system are endless. That being said, you do have to program it to fit your needs. At first, I complained about that, but then I realized I had to make it work for our own individual practice. The staff at Nextech helped me get through ALL the Meaningful Use stages and I am very grateful to the staff at Nextech for all their great support.
You have to make up your own stampers which is time consuming. I wish Nextech would give new dermatologists who buy the software the basic stampers they might need to start their practice right away. There are so many dermatologists that are using this software that they could just work with them and get a general consensus on what are the most common stampers needed.
If the new dermatologists didn't like the way something was written, its very easy to make changes or edits. There are also four other areas called assessment, medication, procedure, and a line for discussion or education. Even those areas could be preprogrammed to the most common statements. This would help the new dermatologists get started.
Look at other software. I looked at so many, more than a few times. No one has the flexibility that Nextech has. People here in Buffalo, NY are using an old software company that is not the least bit changeable. They tell their customers right up front that they are NOT going to customize for anyone and they mean it. Some of the doctors who use this software tell me they stay after work four or more hours after patients are done, just to complete their notes. Medicare stipulates that you have to be able to give your patient a copy of their visit. With Nextech, our patients visits are sent to the portal right after the appointment is made. When we finish with patients, we go home.
Ann B. Especialidade: Hospitais e Saúde Número de funcionários: 13-50 funcionários
14/12/2017
14/12/2017
The benefit is the practice management. It is very user friendly. It offers most any kind of financial report you may be looking for
Very user friendly. The customer service is excellent. They offer a number of financial reports.
The inventory and commission based module is very easy to use for our estheticians. You can track everything. We have four locations, the messaging between users is very convenient and we use it every day between offices.
Sending claims out to clearing house is fast and efficient. The system will flag a claim that has something incorrect on it. You can fix it immediately and send out.
Totally love the PM part of Nextech
I do not like the EMR. Very overwhelming. Needs to be more user friendly. The doctors complain they have to go through to many steps and it takes to long.
Resposta: NexTech Systems 18/12/2017
Thank you so much for your detailed feedback. Nextech has worked over 20 years to develop and hone our PM system to provide you with the experience you described below. Regarding the EMR, we encourage you to contact your Account Manager about how Nextech can assist your practice with streamlining its medical notes. With thousands of providers using our system and a fully customizable EMR, we¿re certain we can reduce that frustration once we better understand your unique needs.
Paula P. Especialidade: Consultório médico Número de funcionários: 13-50 funcionários
05/03/2019
05/03/2019
Overall, Nextech has been very user friendly. Navigation is great. Always upgrading and fixing issues and new products added to make documentation more effortless. Your knowledge base staff is wonderful. Very patient and always willing and wanting to assist. Your support is exceptional!! You are able to get answers quickly and problems resolved. Attitudes of staff great! Makes my job easier.
After having a very unhappy experience with another vendor, it is so enlightning to be associated with Nextech. Your software is very user friendly. Very easy to navigate. It is structured extremely complete for our specialty. Always coming up with new updates to make our documentation easier. I love the ease with the PM portion of Nextech. Everything from demographics to billing is structured in such a way that staff find it easy to use.
I have seen financial summary reports that not only list each and every provider but ability to compare this year to last year on one report. On your reports each provider would have to be separate and each year would be separate making several reports.
Hannah L. Especialidade: Consultório médico Número de funcionários: 13-50 funcionários
17/11/2016
17/11/2016
Initial costs were managed with a no interest loan for three years and reduction in introductory costs. However, the details were so complicated and confusing for first time users of EHS that the unreasonable annual maintenance fees were obscured as we made our decision between Nextech and other systems. The sales person also did not emphasize these annual fees - he only emphasized the 3 years without interest and the lower introductory cost. We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not. In addition, should we not pay the annual $15,000 fee and need tech support or maintenance the next year, we are obligated to pay the $15,000 from the previous year in addition to the $15,000 for the current year. Last year, we needed no support and the upgrades did not affect us. Thus far this year, we have not needed maintenance or upgrades and so we are researching other EHS systems that have fees for support, upgrades and maintenance on an a la cart basis as needed. If we are not able to negotiate a reasonable relationship with NEXTECH regarding these fees, we will either convert to a new system and effectively lose more than $65,000 in software expenses or convert back to paper and take the penalty cuts until we retire. Fees for services are being constantly reduced and expenses are constantly rising, therefore, as a solo independent practice, we simply cannot afford to budget $15,000 for something we may not or do not need.
As any other EHS product, it eliminates the paper requirements and increases the legibility and service details documentation.
Entirely too expensive in ALL regards - $1200 licensing fees to even use the product on equipment we also had to purchase to run the software in addition to #15,000 annual maintenance fee and fees per doctor, etc.
.As you wade through the seemingly endless details of EHS conversion/use, be sure you understand the MANY hidden costs associated with long term use of the product.
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