SalesRabbit is a cloud-based sales enablement and customer relationship management software designed to help outside sales teams manage sales in the field.
The software and mobile app include a suite of features for each level of sales organizations. Management-driven features include data collection and reporting as well as area management mapping. Reps can track lead progress in the field and use digital sales presentation tools during sales pitches.
SalesRabbit also allows teams to build customized agreements, approve customers from the mobile app and collect client signatures. Integrations with the core product include DataGrid, which provides homeowner information that automatically populates on maps in the app. The SalesRabbit Learn module is an online training system featuring content from industry professionals and a reporting system to track employee progress.
The system is accessible on Windows and iOS devices, as well as on mobile devices (iOS and Android).
Randon B. Especialidade: Mobiliário Número de funcionários: 13-50 funcionários
Sales Rabbit was very simple to use and did what I needed. It helped me manage my sales area and was easy to get customer service.
It wasn't super good about keeping me up to date with appointments.
Ben E. Especialidade: Segurança e investigações Número de funcionários: 51-200 funcionários
Managing hundreds of sales reps in the field in multiple cities and states who are selling various products has been challenging to meet all their needs and marry up the needs of our company and wishes of the shareholders. Our executive team reviewed various canvassing and field sales solutions to determine which one provided the best suite of features, was reliable, and inspired enthusiasm from sales reps to use the solution. As a direct to home sales company we need to have high reporting on how sales reps are using their time in the field and what they are doing with their time. Because Sales Rabbit allows us to see in real time the performance indicators that we care about, we can have productive performance conversations with individual reps or entire teams. The data from sales rabbit helps us lead our people and learn what high performing reps are doing so others can replicate. We streamlined our entire sales process into one application and everything our sales reps do is right within the app. Sales people like simple, mobile, processes that allow them to focus on the prospect and not the process. We track activities and prospects which cause us to close more deals and follow through on creating a relationship. Because our process is great, our sales reps tend to prospect and sell more so they earn more. This helps us retain our sales force and create great sales culture where we keep our best talent around which makes adding new team members and recruiting easier and more scalable.
I love that our Sales Reps love it. They use it, so we get high adoption of our sales processes, it saves us resources as a result. We create a better sales experience for our sales reps and therefore our customers.
The integrations could be more complete, but they are always willing to integrate more based on need.
Do a demo and really take time to understand the product. We have used it in different businesses and didn't realize the first time around what all the product could do for us.
Amber T. Especialidade: Serviços ao consumidor Número de funcionários: 201-500 funcionários
It seemed very promising, but in the end it was very frustrating when our reps couldn't see their pins or areas (amongst other things). More hassle than what we bargained for and headaches all around.
I loved that it would show you where your current customers are (when it worked) and it was easy to draw and assign areas. It was really easy for our sales reps to fill in the customer information and payment information usually transferred over to our system pretty well.
There were many instances this summer where a rep couldn't see his pins and therefore knocked into current customers. Sometimes their areas would diasappear or wouldn't save after having been assigned. Other times it would show multiple pins for the same customer, etc. Sales Rabbit's customer service team (when we could reach them) was always willing and ready to help but they didn't necessarily fix the problem right away because it was more of a programming issue that took time to remedy. Often times it would reject a contract for whatever reason and the rep had to wait to submit it later. This would result in some contracts (and therefore, payment information) being lost.
Justin D. Especialidade: Serviços ao consumidor Número de funcionários: 201-500 funcionários
Just fine - but once i changed to another platform, i have never had the desire to switch back.
This software was amongst the first that i used for Door to door independent contractor work. It worked well for what it needed to, the ability to upload images to leads was strong, note taking, and specific lead notes was great too.
The worst part about this software is the battery that is required to run it... you need a portable charger or two to stay alive. Other similar apps in the market seem to provide similar services for less battery usage.
Dawn B. Especialidade: Construção Número de funcionários: 201-500 funcionários
I love it! I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.
It keeps track of each and every customer I book. It tells me my homeowners info before I ever get to their door. This helps me to market my homeowner correctly. It also saves me time when canvassing door to door by keeping track of where I have been and what the result was so I don't waste time knocking doors of renters or people that don't need my services. It also allows all of us to compete against each other to see how many appt's we can put into the rabbit. Thus we feed the rabbit leads.
It doesn't function well with android sometimes which slows me down. We have to reboot our phones or uninstall it every now and then for it to work properly.