10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.
Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.
Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to track confirmed appointments, unpaid bills and more. 10to8 also provides multi-language support and allows users to customize their dashboard.
Email and phone support are offered. Pricing is per user per month.
Laura G. Especialidade: Fotografia Número de funcionários: Profissional autônomo
I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!
What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!
There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!
Avaliador Verificado Especialidade: Recursos Humanos Número de funcionários: 2-10 funcionários
I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.
This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out.
It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.
The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....
Jacqueline S. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: Profissional autônomo
I set up a very small online yoga business earlier this year and selected 10to8 for ease of set up and price. Unfortunately, it has been letting me down. There are glitches delaying bookings and casuing issues with payments through PayPal. There are also functions I could really use that 10to8 doesn't offer, or only includes with their most expensive package.
The price is my favorite thing about 10to8.
There are frequent glitches (usually delayed registrations) which have been costing me money and customers.
Resposta: 10to8 12/10/2020
Thank you for sharing your thoughts; Feedback from our customers, be it negative or positive, helps us improve.
I'm sorry to hear that you've had some issues with 10to8. Recently, we faced some system errors that had been causing some delays. I apologize for the inconvenience this might have caused you.
We've upgraded our systems and put even more enhanced solutions in place to deal with potential system difficulties. This will help eliminate glitches in the future.
We'd love to hear your feature requests, as we're always keen to improve our software and delight our customers. You can share your requests via [email protected] or through the in-product widget.
Thanks again for your feedback and help.
Anna from 10to8
Juli M. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: Profissional autônomo
I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away
I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.
Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.
Pat M. Especialidade: Publicidade e marketing Número de funcionários: 2-10 funcionários
I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.
I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.
It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.