Zenefits

Vantagens

With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

Desvantagens

I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

Alternativas consideradas

Razões para mudar para o Zenefits

Vantagens

With close to 300 employees, running payroll is quite the task, but Zenefits makes it software is very user friendly so inputting and uploading all the information is a breeze. I love that all the deductions, contributions, taxes, etc are all calculated automatically and and are monitored for adjustments after every pay run. Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful.

Desvantagens

Some modules don't have access to all employee related information which requires backtracking.

Vantagens

For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.

Desvantagens

Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support.

Vantagens

Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.

Desvantagens

We have not had any major issues or challenges using this software

Vantagens

Very easy to utilize so that you can get what you need done quickly and the onboarding platform for our new hires has been very easy to manage as well as time and attendance for our employees.

Desvantagens

Customer Service accessibility. Very hard to get someone from customer service to get in touch with you. Very impersonal as it is all through tickets and takes forever to get a response.