INSIGHT EMR and Billing platform by Clinicient is an integrated web-based EMR, practice management and billing solution that empowers outpatient rehabilitation practices. The modular solution is built using tools that synchronize data between both clinical and financial operations of hospitals and medical practices.
INSIGHT platform is a single unified system that allows clinics to manage patient registration, appointment scheduling, medical recording, documentation, accounts receivable and day-to-day tasks. The EMR/EHR solution can be tailored to serve the unique demands of various specialties including physical therapy, speech therapy and occupational therapy facilities.
INSIGHT offers a single platform to manage entire clinical operations, from scheduling to final billing. The solution also offers capabilities to build personalized user profiles that can be customized according to individual preferences. Clinicient enables therapists to create documents at the point of care.
INSIGHT is recommended for practices with at least two therapists in specialties including PT, OT and SLP. The solution also includes features like customizable charting templates, goal tracking, automated coding and charge capture, letter templates for physician communications, flow sheets, and iPad-friendly tools.
Jenny R. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: 13-50 funcionários
09/10/2019
09/10/2019
The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!
Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.
Constantly putting in a password - but I get the security side of that.
And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.
Darrin Y. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: 13-50 funcionários
04/10/2019
04/10/2019
Overall, I am happy. There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives. I don't see myself moving platforms in the near future. I do think they try and make a great working relationship that is mutually beneficial. The technology world is a tough business, but I think the direction of Clinicient is going in the right direction and supporting providers to make them better.
We have been users of Clinicient for over 3 years. Overall, we are happy with the service. The reports are very robust and can provide lots of data around the quality of your care. The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens. Some days the support is amazing, other days it can be disappointing, but mostly good days. The system is reliable, very few "outages."
When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months. It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there. We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible. I would not recommend using Keet Health.
Lauren V. Especialidade: Consultório médico Número de funcionários: 51-200 funcionários
31/05/2019
31/05/2019
Other than the reasons mentioned above on the admin end I like Clinicient. The system helps me get snapshots quickly for each office and allows me to dig in with the management team of said office. I would really to see where we are with insightGO for admin - I hopped on a call twice giving opinions on items we could adjust.
I love how many reports there are to assist both admin and clinical. There are plenty of reports you can use as a dashboard to view how your company did in the previous month, but even creating reports that show you a quicker snapshot. The scheduling/functionality is very easy - nice to train new staff on it.
Once you are trained in Clinicient and find all the little tricks it's a nice system, but a lot of the times we find these tips from months and/or years of experience.
All the little bugs/glitches - which I know nothing is perfect.
Claims with issues: if it can show which office the patient received treatment from would be a great help.
Able to open 2 windows at the same time - difficult to complete certain tasks. I usually will try to open Insight Billing just to have two windows.
Placing notes on the schedule - two or more can't be the same time.
Customer Service - is there a way to speak with someone quicker? Especially about the little things?
Pam R. Especialidade: Consultório médico Número de funcionários: 51-200 funcionários
06/06/2019
06/06/2019
1. Tracking all required data from the front office position has been resolved. As long as the front office has placed the correct information in the system, it will track giving alerts/precautions as needed. The system offers so many things to help the job in the front office. We greatly depend on the front office to make sure therapist and billing know what is going on with patients. This system has allowed this to become so easy.
2. Documentation for the therapist has been made so easy and time saving. It has taken this burden off the therapist so they can focus on patient care.
3. The billing personnel have everything at their fingertips. From viewing of all the patient information, paperwork and charges to ease of review, posting and billing claims. Follow up on claims has been made so easy using Worklist/Claim Issues to find the claims that could have been missed by payers.
This program absolutely provides what needed to run a business efficiently. The system follows everything that is required to be tracked from the front office position through therapist and billing. Clinicient stays on top of current happenings in the therapy world as well as political aspect making sure their clients are educated to move forward in the business.
Do not really have any cons about this program.
Ellen H. Especialidade: Hospitais e Saúde Número de funcionários: 13-50 funcionários
15/10/2019
15/10/2019
Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.
The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.
There are times where the system doesn't run smoothly despite having speedy internet connections.
Selecione seu país:
