Sobre o Pomelo Health

Pomelo Health is a healthcare management system that helps organizations streamline operations, remove frictions and go further to provide better experiences for patients. The solution integrates seamlessly with leading EMR systems across the country. Our patient engagement platform includes appointment reminders, online booking, secure messaging, mobile check-in, queue management, digital patient forms, secure telemedicine, and more.
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Preço do Pomelo Health

Pomelo Health não possui uma versão gratuita, mas oferece versão de teste grátis.

Preço inicial:
Sem informação do fornecedor
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do Pomelo Health

Nota do recurso

Relação qualidade/preço
4
Funcionalidade
4
Praticidade
4
Suporte ao cliente
4,5
5 avaliações do 39 Ver todas as avaliações
Avaliador Verificado
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 31/03/2019

Integrated to EMR's! No double entry needed

Vantagens

Integration to EMRs, secure, user friendly, customizable

Desvantagens

even if the product is 100% integrated to your EMR, the first configuration of the dashboard for professionals is complex

Johann V.
  • Setor: Consultório médico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
4
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 22/08/2019

Family Practice using Chronometriq

Very happy with it overall.

Vantagens

It reminds my patients very effectively about their pending appointments and our no-shows have significantly decreased. Pts now also have enough time to cancel their appointments, leaving us with time to fill those slots.

Desvantagens

The interface to set it up was initially somewhat clumsy and glitchy but now improved and easier to navigate. It is somewhat pricey compared to other similar vendors out there for the same type of service but the stability and customer service clinched it for me. I hope they will incorporate direct and mass messaging to patients in future.

Anne M.
  • Setor: Consultório médico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
3
Praticidade
3
Suporte ao cliente
4

3
Avaliado em 19/11/2019

I was hoping for a better product

There were difficulties setting up and learning curves.

Vantagens

That we are using a Canadian Company. Our old appointment reminder system was in the US.

Desvantagens

The self check-in is a waist of money. It barely works, have to constantly update. We actually stopped using as it was not worth the headache. Also I was under the impression we could use different options per providers to contact patients with appt reminder. This was not the case, its all one option or not use it at all.

Resposta de Chronometriq

Hi Anne,

Thanks for your collaboration in providing your feedback to us.

Our team is working continuously to improve the user experience that we highly value. We took note of your feature request and we can tell you that it's definitely on our road map We will keep you posted!

In the meantime, kindly note that you can link different custom messages per reason for visit and even per alert types!

You are welcome to contact [email protected] should you need any guidance in modifying your settings to best suit your clinic needs.

Thank you again, and have a great day!

The Chronometriq Team

Respondido em 20/11/2019
Alicia F.
  • Setor: Consultório médico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 19/11/2019

Family Practice - Online Booking

It is a great service for patients!

Vantagens

The patients are able to go online and look at their schedule and compare to the office availability. When the physicians schedule changes, the program is easy to change and open up the schedule for online viewing.

Desvantagens

We had a few issues in the beginning with patients booking online and it not merging through to our EMR. It was a quick fix and there have been no issues since!

Patients have a hard time figuring out how to cancel the appointments they have booked online, so offering a note on how to do that during the booking process may be beneficial!

Sorour H.
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 19/11/2019

Good service

We are over ally happy with chronometriqu.
They have good customer support that we always could easy reach to and ask for help.

Vantagens

I like the option of online booking as it helped us in decreasing our incoming phone call loads. It's very user friendly and has variety of options

Desvantagens

Using their appointment reminder, sometimes it shows the name of our clinic when sending reminder to a patient and sometime doesn't. It causes some confusion for people receiving it

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