Sobre o Wild Apricot

Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size. With Wild Apricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder. Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, Wild Apricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members. Managers can view all member records to see membership status, event registrations, donations and more.
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Preço do Wild Apricot

Wild Apricot possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Wild Apricot a partir de US$ 48,00/mês.

Preço inicial:
US$ 48,00/mês
Versão gratuita:
Sim
Versão de teste gratuita:
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Avaliações do Wild Apricot

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 511 Ver todas as avaliações
Martin M.
  • Setor: Design
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
5
Praticidade
5
Suporte ao cliente
4

5
Avaliado em 15/10/2020

Best solution for small to medium sized associations

WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Vantagens

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Desvantagens

The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Alternativas consideradas

MemberClicks e Membee

Razões para escolher o Wild Apricot

The database was antiquated and difficult to manage.

Razões para mudar para o Wild Apricot

Wild Apricot was the most cost effective tool for overall membership management and the creation of a members’ website. The cost of the solution and the costs of transactions was best with Wild Apricot and the system offered the currently needed features as well as a host of features that will be used in the future.
Melissa M.
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
3
Praticidade
4
Suporte ao cliente
3

4
Avaliado em 05/02/2021

Cost Effective Website and Database

Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Vantagens

Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Desvantagens

There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Alternativas consideradas

StarChapter e MemberClicks

Razões para mudar para o Wild Apricot

StarChapter is very dated software and not at all user friendly. I also felt like my questions were not heard or they were determined to do things their way. MemberClick was outside of our budget.
Pamela B.
  • Setor: Escritório de advocacia
  • Porte da empresa: 11-50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
4
Praticidade
3
Suporte ao cliente
5

4
Avaliado em 05/08/2021

Great product for membership management

I enjoy the ease of scheduling events with reminder emails going to prior participates and the ease of everything being in one single place.

Vantagens

Love how you can organize what gets sent to whom. reminders can be scheduled and events can be scheduled, paid and processed all through the program.

Desvantagens

The difficultly to add pdfs to the program.

Sean H.
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
3
Praticidade
3
Suporte ao cliente
1

3
Avaliado em 01/01/2021

Not Customer Friendly

Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp.

After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Vantagens

It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Desvantagens

Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Alternativas consideradas

Join It e ClubRunner

Razões para mudar para o Wild Apricot

Combination of price and features.
David R.
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
4
Praticidade
3
Suporte ao cliente
1

4
Avaliado em 11/06/2021

They have changed and not for the better

Normally does well but we had a event in which we had to send out directions to and the list of registrants disappeared - we had to be put in a que for tech support and when I got to #6 at 4:55 they said I had to e mail and they would get back to me next week. When I first started with handling this the tech support was great and personal not now, it is thru chat and they shout you off supposedly at 5. Also being Canadian, they have different holidays which is frustrating. I managed to trick the system to bring up the list but it took an afternoon of my off time

Vantagens

It is a powerful platform to use alskdjmka xmm mc mcmscbhjsdbjbcm mzm mxbmncm

Desvantagens

It is Buggy to operate - not user friendly

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