Sobre o Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
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Preço do Bitrix24

Bitrix24 possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Bitrix24 a partir de US$ 49,00/mês.

Starting Price:
US$ 49,00/mês Veja detalhes de preços
Pricing Details:
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $49/mo Standard: $99/mo Professional: $199/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license) Ver planos de pagamento
Versão gratuita:
Sim
Versão de teste gratuita:
Sim

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Avaliações do Bitrix24

Nota do recurso

Relação qualidade/preço
4
Funcionalidade
4
Praticidade
4
Suporte ao cliente
4
5 avaliações do 495 Ver todas as avaliações
Maszni A.
  • Industry: Entretenimento
  • Company size: 1.001-5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
4
Suporte ao cliente
3

5
Avaliado em 22/03/2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Vantagens

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Desvantagens

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Eric r. B.
  • Industry: Pesquisa
  • Company size: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
3
Praticidade
2
Suporte ao cliente
2

3
Avaliado em 12/01/2022

Hoped it would be the CRM for us, but it's too heavy and pricing is nitpicky

We wanted a sales and CRM tool that could handle our small startups' workload. Basic workflows, sales tracking, and being a Rolodex for the office. But it's too clicky to be useful as an app for the team. Need to streamline and also improve the third-party connectors.

Vantagens

Bitrix has a lot of good ideas, including the overall navigation of the system and the concept of social feeds being built-in. If pricing had not driven us away from the application, I would have expected to configure it well enough to work for us.

Desvantagens

Too many clicks, too much configuration needed for someone who is trying to track info for a startup. Bitrix needs more templating options and more of a focus on quick actions that can help move a project or sale forward. There are too many things that need to be set up, too many options and variations on similar ideas.

Alternativas consideradas

Salesforce Sales Cloud, Zoho CRM e HubSpot CRM

Razões para escolher o Bitrix24

Bitrix seemed to offer more functionality and the initial cost was $0. But when we started seeing how even some pretty basic functionality would be expensive to use on Bitrix, we switched to HubSpot.

Software anterior

SugarCRM

Razões para mudar para o Bitrix24

Ultimately, we did not. HubSpot proved to be a far better fit when we looked at pricing and capabilities. HS had it hands-down for mass-mailing and quicker workfr
Anisha A.
  • Industry: Serviços ao consumidor
  • Company size: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 10/12/2021

The best program for the information center

We have chosen him for 3 years already, we are very satisfied.

Vantagens

We like working with this program very much, it gives us great opportunities, we are able to arrange the sequence of fields in the program as we see fit.
We service and fill in a lot of calls daily
All information on supply and demand in the program.
Customer questions are multifaceted and the program allows you to create fields for all questions.
The best result is the sale, when we sell our product and fill in the relevant fields, the completed information is sent to the relevant department և the rest of the work is organized there.
We are very satisfied with this program, before buying the program we were thinking a lot about buying it or not, we have not used this program in any of our other companies before, we are very satisfied with it, it is very good for our industry.
The customer base is fully maintained and we can work with them in the future, make other offers, even in the form of letters. It contains a whole system not only for the call information center but also for the marketing work.

Desvantagens

There is no part of the program that you do not like.

Mohsin A.
  • Industry: Software
  • Company size: 51-200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
4
Suporte ao cliente
4

5
Avaliado em 22/12/2021

Project Management on fingertips

The overall experience with Bitrix24 is great it is helping my organization in many ways in terms of project and task management, internal communications or chat, managing employee's performances, etc.

Vantagens

The project management feature of Bitrix24 is the most impactful feature, it gives more controls to the managers for the activites of the responisble persons and more insight to the employee about the ongoing and upcoming tasks. It also gives a detailed employee efficiency for better performance.

Desvantagens

The workflow feature of the application is a bit tricky to use. This is although a very great feature but due to it trickyness makes it difficult to understand or to configure.

Anton A.
  • Industry: Hospitais e Saúde
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 07/12/2021

Cant live without it

Using it for 10+ years and still happy with it, because it does everything we need to track our clients, sales and improve our company wiki database.

Vantagens

It lets us keep track of all our clients, track their orders, birthdays, contacts, etc. Very fast to check all of that.

Also we adore the wiki part, where we daily input sales scripts and most popular questions responses for our managers to quickly find it and close a sale after any client`s question.

Desvantagens

the UI is overwhelmed with functions we dont need or dont use. Because of that UX feels heavy when using it.

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