Sobre o Toast POS

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more. This POS system can help streamline inventory management and restaurant operations. Necessary menu updates, such as daily specials, can be made from any Toast terminal or mobile device using the Toast app. Servers can use tableside ordering features and complete payment processing using handheld tablets, known as Toast Go. With this POS solution, Toast users can also track bar tabs and look up drink recipes, helping to improve the overall client experience. The Toast Kiosk is also available for diner self-service options. Toast’s Payroll and Team Management product is a time-saving solution that integrates restaurant POS and payroll systems for seamless time-tracking, approvals, and HR functions. This integration can help a restaurant owner save money by reducing the need for extra software vendors. The Toast POS system also automates standardized gratuities that encourage fair tips, which can improve employee morale within the restaurant industry.
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Preço do Toast POS

Toast POS possui uma versão gratuita, mas não oferece versão de teste grátis. Versão paga do Toast POS a partir de N/A.

Detalhes dos preços:
Starter: From $0 per month (Flexible payment options available) Essentials: $165 per month (3 months free on Online Ordering) Custom: Custom Price New Restaurant Basics: $110 per month
Versão gratuita:
Sim
Versão de teste gratuita:
Não

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Avaliações do Toast POS

Nota do recurso

Relação qualidade/preço
3,8
Funcionalidade
4,0
Praticidade
4,2
Suporte ao cliente
3,7
5 avaliações do 312 Ver todas as avaliações
Jayelynn W.
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
4

5
Avaliado em 05/09/2019

Incredibly Efficient!

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and wasn't as expensive as similar systems.

Vantagens

Compared to POS systems I've used in the past, Toast is a lifesaver! It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces. Although they look bulky, their handhelds fit into your back pocket and allow us to close tabs out table side. They are shock and water resistant, plus you can log into more than one device at the same time so if you're working alone, you can close out multiple parties at once. As a GM, I'm grateful that Toast is not only cloud-based, but allows me to access the back end from my laptop or smart phone so I don't have to be onsite to make system changes. Updates are incredibly quick so there's not a ton of down time. There is also Toast Central, where you can troubleshoot issues yourself rather rather than immediately calling Support. They are helpful instructions with screenshots and videos.

Desvantagens

Customer Support is hit or miss. I always get an answer, it's just a matter of when I get it. After hours and on weekends, I feel like their staffing is very limited which leads to delays in getting immediate help. Thankfully it's only happened once where I needed a quick answer and wasn't able to get it.

Alternativas consideradas

Aloha EPOS

Razões para escolher o Toast POS

The main reason was functionality. TouchBistro required us to use card readers attached to iPads, but finding iPad protectors that would allow enough room for the card readers was extremely difficult. I also had to be onsite to make any changes to the back end which was extremely inconvenient.

Software anterior

TouchBistro

Razões para mudar para o Toast POS

While it has a lot of features, we couldn't justify the cost versus the features we would actually be using. Since we don't have a kitchen in our Taproom, we didn't need the inventory and recipe features that make Aloha a standard in our industry.

Resposta de Toast

Hi Jayelynn, Jasmine from Toast here. Thank you for your feedback. We are thrilled to hear how multiple features of Toast have improved your operations, and that you are taking full advantage of Toast Central as a resource!

Respondido em 08/11/2019
Charles G.
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
4
Suporte ao cliente
4

4
Avaliado em 02/08/2020

An Affordable Alternative to Aloha and Micros

A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.

Vantagens

TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely. Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.

Desvantagens

Not really designed for large scale/ high volume operations. KDS screens have some issues.

Razões para mudar para o Toast POS

Was able to negotiate a great price and has some really fantastic features.
Brenten L.
  • Setor: Automação industrial
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
3
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 25/05/2022

Great For Restaurants

It’s a great option but geared more toward restaurants and food delivery. Amazing interface that is clean and modern!

Vantagens

I loved a lot of the features of this software but my favorite was the user interface. It was so sleek and modern and very straightforward to use. Lots of great features to make transactions go smooth.

Desvantagens

I was frustrated that it is more suited for just restaurant use as I really wanted it to work for my business.

Alternativas consideradas

KORONA

Razões para escolher o Toast POS

I was looking for something more modern and minimalist.

Software anterior

SpotOn

Razões para mudar para o Toast POS

I thought the interface was a lot nicer.
Omar Q.
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
3
Praticidade
3
Suporte ao cliente
1

3
Avaliado em 02/06/2022

Customer Service is Bad. Software is ok. Just pray you don't have any issues

Software is ok. Customer service and support sucks

Vantagens

Ease of use. Intergrations. Overall it is a decent software. Just service and support sucks

Desvantagens

Poor customer service. Reps don't call back or followup. Customer support is always busy with long hold times. Waiting 2 months for a refund on equipment that was returned that they charged my account for. Get run arround from customer support. Account rep never replies to emails or calls.

Alternativas consideradas

Square Point of Sale e NCR Aloha

Razões para mudar para o Toast POS

Ease of use and overall value seemed better. I would not choose again given the support and customer service issues
Melissa T.
  • Setor: Redação e edição de texto
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
4
Praticidade
5
Suporte ao cliente
0

4
Avaliado em 09/03/2022

Allows me to work far more efficently

Vantagens

The handhelds were a game-changer. Instead of running to the nearest station and waiting for other coworkers to finish, I was able to take the order at tableside.
They also reduced errors significantly. When inputting orders, all of the prompts for temperature, sides, and modifications came up automatically. This reduced the number of times that orders were inaccurate.
By doing all this in real-time while taking the guest's order, It made it possible to take a higher volume of tables, consequently raising sales and revenue. It also made it impossible to forget to ring in the order.

Desvantagens

I'm not sure if it was software or connectivity issues, but we ended up offline a bit. The program was supposed to still send orders to stations offline, but it printed multiple copies. Although I have been around long enough to know how to take orders by hand and deliver them appropriately to support staff, the majority of our employees were much younger and did not. This caused chaos.
The handhelds needed frequent rebooting.

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