Sobre o Tookan

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleet and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live location of on-field personnel using geofencing technology. Features of Tookan include reporting, alerts/notifications, scheduling, barcode scanning, booking management, behavior monitoring and more. Managers can utilize the administrative dashboard to view agent availability and track the status of ongoing orders on a centralized platform. Additionally, it offers mobile applications for iOS and Android devices for delivery executives to access customer information and update task status even from a remote location. Tookan comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on monthly and annual subscriptions and support is extended via phone and other online measures.
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Preço do Tookan

Tookan não possui uma versão gratuita, mas oferece versão de teste grátis.

Starting Price:
Sem informação do fornecedor Veja detalhes de preços
Pricing Details:
Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/ For full details Ver planos de pagamento
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do Tookan

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 54 Ver todas as avaliações
Md abdul B.
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 19/01/2018

This is an awesome for taxi booking

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Vantagens

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Desvantagens

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Resposta de JungleWorks

Thank you so much for sharing your feedback with us

Respondido em 06/07/2021
Alex B.
  • Industry: Varejistas
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 19/03/2020

Great plataform!

I use tookan as the point of sale system for my business.

Vantagens

I like to have my shipping information on a single platform and have quick communication with my client.

Desvantagens

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Alternativas consideradas

Zapier

Razões para mudar para o Tookan

for the sms and map settings

Resposta de JungleWorks

Thank you so much for sharing your valuable feedback with us

Respondido em 06/07/2021
Sadid R.
  • Industry: Transporte rodoviário e ferroviário
  • Company size: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
1
Praticidade
5
Suporte ao cliente
2

1
Avaliado em 22/02/2021

Horrible for anything useful, OK for a very small business with limited needs

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Vantagens

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Desvantagens

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.

You ask service to help out and they'll "get to it".

They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers.

The booking forms? Barely even works half the time.

Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!

Alternativas consideradas

OnTime 360 e Onfleet

Razões para mudar para o Tookan

It was the first one I looked at

Resposta de JungleWorks

Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]

Respondido em 06/07/2021
Avaliador Verificado
  • Industry: Serviços e tecnologia da informação
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 29/09/2021

Tookan Review

Overall good experience.

Vantagens

The well designed dashboard, and menus intuitive menu layouts make for easy operations. Role based access allows admins to create teams based on responsibilities. The API

Desvantagens

Certain features require more work with the dev team to get working properly. However, the support team does help, as well as the community where you are able to ask questions from experts.

Mahmoud M.
  • Industry: Serviços e tecnologia da informação
  • Company size: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 17/01/2020

Incredible team support and perfect software

I am having an e-commerce and on-demand delivery company. The software is up to my expectation.

Vantagens

The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company.
The scalability of the software is another good feature though limited.

Desvantagens

The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better.
The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact

Resposta de JungleWorks

Thank you so much for sharing your valuable feedback with us

Respondido em 06/07/2021

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