EaseCentral is a cloud-based human resource management (HRM) solution designed for small and midsize health insurance brokers. Key features include compensation statements, client management reports, online enrollment, employee scheduling, benefits administration and payroll management.
EaseCentral maps to various insurance carrier forms that enable users to compare different plans and enroll in a specific one based on a predefined set of rules. The solution also allows HR departments to send offer letters to employees and help them manage their tax routines.
Additionally, EaseCentral features a marketplace for third-party revenue management and employee engagement applications. The solution can be accessed via multiple devices such as phones, tablets, desktops, laptops and provides users with compliance management functionality and a custom reporting and analytics engine.
Services are offered on a monthly and annual subscription basis that includes support via phone and email.
Willie P.
13/03/2018
13/03/2018
My clients and I use it and we like it. Here's a recent quote..."2018 is going well... We have had a large amount of growth and employee turnover so it has been very busy. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "
My clients and I love EaseCentral because it is easy to use. Here's a recent direct quote from a client:
"So far this year is going welll. We have had a large amount of growth and employee turnover so it has been very busy as the Director of Operation and HR Manager. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "
EaseCentral has allowed me to win new business because they were so impressed with the new hire on-boarding capabilities and benefit enrollment & management functionality of the platform. Also, I like that I can teach my clients how to use it themselves and administer their own benefits in about 10-30 minutes of training. Bottom line is it's easy to learn and use.
About the only thing I don't like about EaseCentral is recently their Customer Success Support team must have just grown. When I called into EaseCentral in the past I would almost always get a person that I recognized and had worked with before. The last 2-3 times I've called in to ask a question of the support team, I feel that I got a new person and I honestly think I knew more about EaseCentral's features and capabilities than he/she did.
That's about it...everything else is really 2 thumbs up. That's my feedback and the feedback from my clients have been very positive too. Thanks,
Nadia C. Especialidade: Seguros Número de funcionários: 13-50 funcionários
02/08/2019
02/08/2019
When we selected EASE we were looking for a platform that would be simple to implement and would reduce administrative work time for our account management staff. We have found EASE can accomplish those tasks well. While we did need to designate time for implementation and training for our staff as well as our clients, we found that time spent on ongoing service work reduced.
The Ease of implementation and carrier connections.
The lack of options in the H.S.A. contribution build and the cap on broker users.
Nolan W. Especialidade: Seguros
12/03/2018
12/03/2018
The main benefit our agency has received from this product is the ability to streamline the enrollment experience for our clients. On of our top goals, as it relates to interacting with our clients and prospects, is to teach. We want people to deepen their understanding of healthcare, and their benefits options. Ease Central has helped us further our mission.
Our agency has committed to using Ease Central as our default system. Though we use others from time to time, Ease Central continues to be the most user friendly choice we're aware of - For employees, company admin, and brokers like us. The reality is - Benefits administration can be complex... Having said that, Ease makes it as simple as our agency has seen.
There are a few small features that we've requested, and that the Ease Central team is working on. Our first BIG feature request has been implemented - COBRA automation through our preferred COBRA vendor... Outside of that, we'd love to see the system auto-generate term forms for employees who are no longer with the employer or eligible for benefits.
Melissa P. Especialidade: Seguros Número de funcionários: 2-10 funcionários
08/08/2019
08/08/2019
Ease makes my job so much easier. I am a full service agent, so having a tool like Ease to manage enrollments, terminations, open enrollment, etc. is invaluable. I don't know what I'd do without it!
Ease is super easy to use and navigate. It is very intuitive, which makes it easy for me to "sell" it to my clients, even the ones who are not tech savvy. My clients and their employees love it, and it makes my job so much easier.
I've been using Ease for over 5 years and it just keeps getting better. However, I'm not a fan of the newest update to Manage Changes, but that's just me. Overall, I would say the main thing that would make Ease even better would be for all the major carriers to be connected to Ease so I could send automatic feeds instead of having to either email enrollments/terminations or process them on the individual carrier websites.
Ian R. Especialidade: Seguros Número de funcionários: 51-200 funcionários
26/02/2018
26/02/2018
simplification of benefits administration, which continues to consume more and more time from people in the insurance industry.
After trying a wide variety of ben admin systems, my favorite aspects of EaseCentral are that it's easy to setup, user friendly for group administrators and employees to use, and it creates a centralized database with a record of all benefits decisions that are available 24/7 from anywhere. Our team can setup a client in a matter of hours even after QA testing. Anyone who's been through long setups with other systems knows the importance of being able to launch quickly. The EaseCentral system was designed and continues to evolve in ways that make almost any benefits program and contribution strategy a possibility to deploy.
Product updates and new capabilities happen so quickly that if you miss a couple weeks of updates, you can be really behind.
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