NetHunt CRM is a cloud-based customer relationship management tool that integrates with Gmail and enables businesses to manage interactions and records directly from the inbox. It generates leads via email, chat messages and social media. It provides all CRM updates through these platforms.
Features of NetHunt include bulk email campaigning, email open tracking, email link tracking, follow-ups, reporting, a 360-degree view of interactions, permission management and client management with a dedicated manager. It enables businesses to improve connections by managing key customer details in every email. Additionally, it lets users automate updates in CRM data from results generated through campaigns and customize software functionalities via API integration.
NetHunt CRM integrates with Gmail, calendars, Google Drive, Google Hangouts, Zapier, LinkedIn, Facebook, Twitter, Instagram and WhatsApp. It is available on iOS and Android devices.
Subscription plans include professional and enterprise, and users are billed on an annual or monthly basis.
1. *Daily* Tracking of Leads, Prospects & Clients because of ease-of-use and Gmail-integration
2. Prevents anyone falling through the cracks because its so easy to tag an unassociated email/person with a Customer Record.
3. Feeling in-control and organized with my pipeline, inspiring me to scale without potential overwhelm
I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.
2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!
3. Great price-point: Definitely affordable, even when needing to scale.
If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!
It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!
Aurelian R. Especialidade: Entretenimento Número de funcionários: 2-10 funcionários
Overall positive as it helps better segregate between the customer personas and my whole team has a clear understanding of what's going on with the various leads and customers.
Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.
For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out.
I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference
Crystal K. Especialidade: Recursos Humanos Número de funcionários: 2-10 funcionários
mindblowing! It is just so easy to use and the user experience - CLEVER. With NETHUNT, you literally dont have to worry about building your own software to manage work processes. Saves you time as a product owner. Save your team - UXUI designers and developers from building something for own use. You not only save money but time. Literally, just set it up within 1-2 days depending on how OCD you are.There you go! Your team can now function without having to go through from google sheets to google docs to finding things all over the place. PLUS it has the function of project management!
The ease of use and how it is beautifully integrated with gmail. The ease of having everything on something you check on a daily basis. I like how every folder you setup is like your database. Everything is linked up. More importantly, every email is now link to every folder you want it to be. It is easy to track projects and to assign project managers on it. The user interface is easy to use, clever. If all companies adopt this, work would be alot more fun and organised! It is cleverly integrated with Zapier (which i am in the midst of setting it up and figuring our workflow)
I wish we could have the notification functions such as when someone submits and invoice to us, we would be able to set notification for payment. Or automating contracts/documents to clients and vendors without having to link through zapier.
Venetia M. Especialidade: Ócio, viagens e turismo Número de funcionários: 2-10 funcionários
learning curve but getting there
collating information, pulling reports and following other colleagues
can't build detailed itinerary breakdowns for each client and booking.
Robert J. Especialidade: E-Learning Número de funcionários: 2-10 funcionários
The company is very responsive to support the customer. They listen to improvement ideas and consider them along with all the other demands they have. They provide resources above and beyond just how to use their product. Finally, they are really working on building up a community and not just a customer base.
We use GSuite for our email, document sharing, etc and having the tool integrate into that environment is awesome. It allows us to share information among our team as well as organized our efforts. Here is my list of pros:
+ Easy of use
+ Great onboarding and support
+ Company listens to ideas
+ Has resources above and beyond the use of the product but also tips about being more efficient and effective
+ Continually improving the product
I think the company has created a good product that is quickly become a core tool for our company. The one area that can be improved upon is with the formula field being made more robust especially for the text formula.