Sobre o Zoho Social

Zoho Social is a cloud-based social media management platform. It allows users to manage multiple social channels, schedules posts and monitor keywords. Zoho Social’s key features comprise creating, publishing, bulk scheduling, content sharing, team collaboration, reporting, monitoring, unified messaging, stats and analytics and live streaming. Its real-time social media monitoring tool allows users to monitor keywords, hashtags and discover new leads on managed brands. Additionally, the platform enables users to schedule posts depending on the active audience. Zoho Social integrates with Facebook, Zoho CRM, Instagram, Google+, Desk Integration, LinkedIn, Google My Business, and others. Pricing of the product is based on brands, channels and number of users and support is extended via phone and email.
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Social media analytics
Zoho social for agencies
Zoho Social - Vídeo
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Preço do Zoho Social

Zoho Social possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Zoho Social a partir de US$ 15,00/mês.

Preço inicial:
US$ 15,00/mês
Detalhes dos preços:
FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features.
Versão gratuita:
Sim
Versão de teste gratuita:
Sim

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Avaliações do Zoho Social

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4,5
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 2.368 Ver todas as avaliações
Avaliador Verificado
  • Setor: Química
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente em Avaliação gratuita
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 27/04/2020

Cheio de funcionalidades

Vantagens

Conexão com a plataforma Zoho como um todo. Muitas redes associadas

Desvantagens

Ainda com dificuldade para colocar diferentes logins.

Avaliador Verificado
  • Setor: Design
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente em Avaliação gratuita
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
3

5
Avaliado em 10/09/2020

Zoho_Social

Esta sendo muito fácil utilizar a ferramente.
Facilita muito meu trabalho.
Ótima

Vantagens

Excelente ferramenta que facilita a postagem nas redes e principalmente a agilidade no trabalho.

Desvantagens

Falta a postagem no STORY que algumas ferramentas já possuem

Stefan P.
  • Setor: Editoras
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente em Avaliação gratuita
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 26/06/2020

Easy to use and flexible

Overall it's very useful and suits our business needs.

Vantagens

Zoho Social is easy to use and comes with a whole host of useful features that suit our business needs!
The interface to schedule social-media posts is very intuitive and straightforward to use, but allows for all the customisation you could wish for.

Desvantagens

- You cannot customise posts for different social networks at the point of creation
- The repeat scheduling is limited to weekly or monthly and cannot be customised to - say - every 10 days, or once a fortnight.

Avaliador Verificado
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente em Avaliação gratuita
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
4
Praticidade
4
Suporte ao cliente
0

4
Avaliado em 24/02/2021

Powerful, Easy to Use Tool

Easy to setup and use. Pretty intuitive design, so it's easy to pickup on how to post.

Vantagens

I like that the software integrates Facebook, Twitter, LinkedIn, Instagram and even Google My Business. The automatic link shortening is a helpful tool.

Desvantagens

I wish it was easier to integrate UTMs into the links and customize posts for different networks. The reporting tool is nice, but a little clunky to use.

Avaliador Verificado
  • Setor: Relações públicas e comunicações
  • Porte da empresa: 2-10 funcionários
  • Usado Semanal em 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
3
Praticidade
2
Suporte ao cliente
1

2
Avaliado em 01/04/2021

Customer support SUCKS

Disappointing. No — infuriating.

Vantagens

Pretty easy to use UI. Monitoring dashboard. Nice looking reports.

Desvantagens

1. Insights data captured in reports is pretty lacking, especially for posts that are boosted (engagement not captured!! what?!?) so there's inconsistency with actual metrics.

2. Cannot tag other pages/users in Facebook posts

3. Stopped using this to schedule Facebook posts because preview does not reflect how the respective platform posts will look – eg how pix will tile / crop in a post (instead, images are just thumbnailed in a row)

4. Second reason was scheduled posts sometimes Did Not Publish (!!!). Especially multi-image posts.

5. ABSOLUTELY TOP PEEVE: Trying to get customer support is like playing cat and mouse with Zoho. Open a ticket. Wait. Email again. Wait. Email again. Maybe within 48-36 hours, get a reply like "we can't replicate the problem on our end". Gee thanks.
I really expect more as a paying subscriber. I'm not a trial user or a noob to social media tools, so I do know what's available and how other companies provide 500% more support within 12 hours, if not live chat.

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