Cisco Jabber


Logotipo do Cisco Jabber

 

967 avaliações (4,5/5)
 
Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more. Jabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls. Jabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device.
 

Cisco Jabber - Cisco Jabber
 
  • Cisco Jabber - Cisco Jabber
    Cisco Jabber
  • Cisco Jabber - Cisco Jabber Chat
    Cisco Jabber Chat
  • Cisco Jabber - Cisco Jabber Android Interface
    Cisco Jabber Android Interface
  • Cisco Jabber - Cisco Jabber iPhone iPad Interface
    Cisco Jabber iPhone iPad Interface
  • Cisco Jabber - Cisco Jabber  Multiline
    Cisco Jabber Multiline
  • Cisco Jabber - Sharepoint integration
    Sharepoint integration
Sistemas operacionais compatíveis:
Windows 7, Windows XP, Windows 8

967 avaliações do Cisco Jabber

 

Javier D. Especialidade: Telecomunicações Número de funcionários:  51-200 funcionários Número de funcionários:  51-200 funcionários

16/09/2019

16/09/2019

Fonte da avaliação: Capterra

The best unified communications application

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My experience with Jabber is excellent, no matter where I am, I always have my extension at my fingertips and so I can make or receive calls as if I were in the office. I can also listen to voicemails or access virtual meetings from the same application. This application definitely helps the mobility of people keeping them always connected.

Vantagens

Cisco Jabber is an all-in-one application, it gives you the possibility of having your extension on your computer, cell phone or tablet, being able to send messages to your colleagues, share documents, screens, access voicemail or even video conferencing rooms. What more could you want?

Desvantagens

There is not much to mention here, with the change of look and feel that they are doing in the new version, the user experience will be similar to Webex Teams and this helps the adoption of the solution. Perhaps the only point to mention is that for some cell phones, the application makes them a little slower than normal.

Satya M. Especialidade: Seguros Número de funcionários:  51-200 funcionários Número de funcionários:  51-200 funcionários

22/02/2021

22/02/2021

Fonte da avaliação: Capterra

Awesome Chatting tool

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Intra business Communication. Its pretty nice software to have group chat and discussions which is good for Team collaboration. Individual Call and screen sharing facility is pretty good.

Vantagens

The Best thing is its easily Integrated with Microsoft Outlook. If you are in a meeting then automatically in Jabber the status shows "in a Meeting". If you are presenting then same the status will show presenting. IN that way the other person can know ur status and accordingly they will not disturb you. Also it is available on the mobile phone easily as it is very light weight and it doesn't require corporate Network at all. It will have features like Screen share and call via the tool is pretty nice.

Desvantagens

The Feature to keep the backup the messages automatically is lacking here. You have to manually store the messages if you have to store. It will not automatically store. If you forget then the whole message history is gone. Also in Group chat we can't make a group call. Only we can share screen in the Group.

Avaliador Verificado Especialidade: Publicidade e marketing Número de funcionários:  201-500 funcionários Número de funcionários:  201-500 funcionários

20/06/2020

20/06/2020

Fonte da avaliação: Capterra

Improvement needed

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It does its job - transferring information in a very quick and convenient way. It's easy to find users and reach out to them via chat and/or phone, and also allows for file sharing. However, I would highly recommend changing the interface to something more modern/aesthetically pleasing, and instigating an update that hinders the application from crashing as often as it does.

Vantagens

Jabber is quite straightforward to use, it's nice having all of the chats lined up in the sidebar so it's easily navigable from person to person. It also has the option of erasing chats if the program is exited out, which is of course a benefit from a proprietary standpoint (less so if you need to reference something that was said, of course). Not a lot of bells and whistles, so starting up the program is quite fast in the mornings, which I can appreciate. Since it's through Cisco, it also easily allows you to call people's work phones through the system.

Desvantagens

While the user interface is straightforward, it also seems incredibly archaic and dull. During start-up it doesn't pull up the main "chat" screen, and instead pulls up a type of "home" screen where you can access your settings/any voicemails, but to actually chat a person (which I feel is the main purpose of this program), you need to search their name in a search bar > click on their name/chat icon > and it pulls everything up into its own separate window, which I find to be a bit of a waste of time. Additionally, when trying to share screenshots (by dragging into the chat box) the screenshots take up the FULL width of the screen, so I have to deal with scrolling back and forth to disseminate all of the information. It also does not allow me to drag + drop (or copy-paste) a received screenshot anywhere else. I have to first download the image onto my desktop. Again, seems like an unnecessary amount of steps.

My biggest gripe, however, is that Jabber has the tendency to completely freeze and crash on a pretty daily basis. This has resulted in chats getting lost in the void, or being unable to go back and reference information that was sent mere minutes ago.

Avaliador Verificado Especialidade: Serviços financeiros Número de funcionários:  10.000+ funcionários Número de funcionários:  10.000+ funcionários

04/08/2019

04/08/2019

Fonte da avaliação: Capterra

While it's come a long way from its freeware days, Cisco needs to update this tool for the modern er

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Jabber gets the job done for instant messaging, but companies need not worry about their employees getting lost in endless chats with each other. The interface is clunky and unintuitive. Setting a custom status is easy enough, but removing that status is not nearly as easy and requires an Internet search/hack.
The emoji set looks about as appealing as AOL Instant Messenger from the late 1990s, and at least once a day I send messages to the wrong person somehow. The lack of avatars is telling, and while it has some integration with ActiveDirectory/Outlook, other products do it better. Its best feature (by far) is the reminder to join WebEx meetings, which doesn't require opening any programs at all. Slack or Skype will give you a superior chat experience, but Jabber is typical of Cisco products with a focus on back-end telephony.

Vantagens

This product has excellent integration with other Cisco software, particularly WebEx

Desvantagens

Has terrible emoji support; is not customizable in any meaningful way; often send messages to the wrong people due to a cluttered interface

Sara O. Especialidade: Administração pública Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

10/12/2019

10/12/2019

Fonte da avaliação: Capterra

Incredibly useful for companies that use phones

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I use Cisco Jabber daily to communicate and it is smooth and efficient. If your company uses phones (I know there are a growing number of businesses that do not offer phone support at all), I highly recommend Cisco Jabber for clear communication. I have never had an issue with the voice/instant message services in over 2 years of using them.

Vantagens

I love that when someone leaves a voicemail, it sends a transcript directly to my email. As someone who prefer to read over listen (I know this is an odd trait for a millennial), this greatly improves my work day and allows me to keep working without having to listen to voicemails.

Desvantagens

I find the instant messenger clunky and old fashioned. Let's make the interface modern, Cisco!