Sobre o FieldPulse

FieldPulse is a cloud-based solution that helps businesses manage job scheduling, dispatching and communication with teams in the field. Key features include billing, routing, work order management and remote access. Designed for mobile service businesses and contractors, FieldPulse helps provide employees access to customer information, project updates and client notes. It comes with a tool, which allows enterprises to assign pricing to every line item and offer cost visibility across the pipeline. Additionally, the solution enables users to view subtasks assigned to every team member and track their performance as they proceed in the project. FieldPulse comes with a time tracking tool to monitor the time and location of teams and establish employee accountability. Mobile applications for Android and iOS devices are also offered to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation, phone and online help desk.
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Preço do FieldPulse

FieldPulse possui uma versão gratuita e oferece versão de teste grátis. Versão paga do FieldPulse a partir de US$ 65,00/mês.

Preço inicial:
US$ 65,00/mês
Versão gratuita:
Sim
Versão de teste gratuita:
Sim

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Avaliações do FieldPulse

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 52 Ver todas as avaliações
Lou D.
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 01/05/2020

I finally found what I was searching for!

So far so good!

Vantagens

The features are great and they actually work! After trying every software on capterra and more, FieldPulse allowed me to stop looking and get back to business. As an owner/operator I'm able to access the features I need in the field as well as the desktop. All the features are there in addition to many customization options. And the support is second to none. I've been able to get a human at all hours of the day and they are dedicated to customer satisfaction. Getting set up was a breeze and the support team guided me every step of the way (when needed). A slick gui AND good functionality? I'll take it.

Desvantagens

It could be more customizable, but isn't too limited. There are certain features that I'd like to see that aren't currently present, but then again no one does it all. And any software that had these features certainly lacked in most others. The team is also very responsive and interested in user feature requests. Sure, it's got it's bugs here and there. But when I mention one, the team usually knows about it and are on it already. That, or it was user malfunction.

Alternativas consideradas

Kickserv, Field Promax, mHelpDesk e Service Autopilot

Razões para escolher o FieldPulse

Price, functionality, support, this is the one you're looking for.

Razões para mudar para o FieldPulse

It just works. Very intuitive and the mobile app treats me like an administrator, not a monkey.

Resposta de FieldPulse

Lou, thanks for taking the time to leave that review! We're inspired by business owners like you. So it means a lot to us when you note that our product is feature rich and still getting better. Cheers to your success!

--Dennis Behrman | Head of Marketing

Respondido em 04/05/2020
Tommy D.
  • Setor: Construção
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 25/01/2020

Best CRM

We are an electrical service business and Fieldpulse has a been a huge deal in helping us manage our business activities on a daily basis. We are able to track all customers, projects, jobs, money. We are able to create estimates and invoice.

Vantagens

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse. The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software. I believe this is something I have not seen in any other CRM.

Desvantagens

It can be quicker at loading pages. Would like to see estimate function be stronger such as integrating an estimate program or create one internally that would streamline for anybody to be able to use in the field and not just experienced users. Would like to see Fieldpulse integrate with many other apps like other softwares such as Zapier, Waveapps, Mailchimp.

Alternativas consideradas

Jobber

Razões para mudar para o FieldPulse

Fieldpulse is more robust than jobber and easier to use for our electric service business. Additional is the support from the team.

Resposta de FieldPulse

Tommy, thanks so much for your great review. At the end of the day, our goal is to help you make more money and win back time. We're so glad that we can help your electrical business every day.

Cheers,
Gabe Pinchev, CEO

Respondido em 03/02/2020
Kaleb P.
  • Setor: Serviços de eventos
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 09/09/2021

Great program!

The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a "newb"!

Vantagens

I really enjoy the over abundance of features and options available, and how almost every piece of the software is customizable to my business needs.

Desvantagens

I haven't had it very long to have a list of cons, one thing I can think of though is it could get pretty pricey the more team mates you add on. Which could be a deciding factor for soem.

Alternativas consideradas

Jobber

Razões para mudar para o FieldPulse

Pricing to Feature Ratio is well balanced!
Ty D.
  • Setor: Construção
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
2
Praticidade
3
Suporte ao cliente
3

3
Avaliado em 09/12/2020

Good Enough For Price

Overall it is ok for field invoices and payments, but for an overall solution to help your business run better it lacks in some areas. Probably worth paying more for others, after using a different software for my other business for the last 5 years I expect more out of this software, however Field pulse is considerably less expensive than the other software we use. They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Vantagens

It made it easy to invoice and take payment in the field to avoid chasing money after the service call. Does ok for the cost.

Desvantagens

There are several features that are missing and or do not work well for our company. The reporting could be better, but there is no customer statement function and if you have related customers(which is for a customer with multiple service locations) they are not tracked together and there is no way to send an easy to read statement of all invoices for a particular customer with multiple locations. The Quick Books syncing is terrible and is mostly related to QB online but they keep claiming they will make it compatible with QB desktop but have yet to, to my knowledge. The app has issues as well I have to post date my invoices so the correct date shows up when sent to the customer. Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.

Alternativas consideradas

FieldEdge

Razões para mudar para o FieldPulse

Cost
Matt R.
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
3
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 08/12/2020

New user

I am solving the communication barrier between my field technicians and office administration. Providing one platform to use as a CRM and field management tool as well as a direct line of communication between all parties is definitely nice. Even with all the app glitches, and all the time spent trying to upload photos or dealing with no network service while in the field, i think it is promising and worth sticking with you guys while having faith that you will eventually perfect it and get the kinks worked out.

Vantagens

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

Desvantagens

All the bugs on iOS. I have taken a dozen or so screenshots of all the glitches i have encountered just in the 2-3 weeks I’ve been using the app. Have to force close and restart app numerous times a day. Will try on other devices before we decide if we are going to roll this out or continue our search for CRM / field management software.

Alternativas consideradas

Fieldpoint

Razões para escolher o FieldPulse

Cost for basic features kept going up. No plans to work out kinks or improvements. After a year of use not one update or bug fix. The previous update a year prior made the application even more glitchy and nearly unusable.

Razões para mudar para o FieldPulse

Pricing displayed on your site, no “schedule a demo” needed. Intuitive interface, both Quickbooks and Square integration. Ability to store files and forms, ability to create forms, reoccurring scheduling included with basic features (intuit / corrigo was being petty and started charging additional for reoccurring job scheduling as an upgraded feature.

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