join.me

Me surpreendi positivamente com este aplicativo de videoconferência.

Vantagens

Achei surpreendente o sistema de reunião com videoconferência. Ele é bem funcional e dinâmico. Outra característica positiva são as ajudas dadas passo a passo, e também a simplicidade para criar uma conta para testar o produto.

Desvantagens

Por incrível que pareça o que me deixa menos contente quando acesso o programa são as cores do programa não passam a impressão de seriedade.

It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferences. We have had no troubles as it is very secure and allows full control of conferences to secure data.

Vantagens

This software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was able to log into the software using their company credentials. In usability, it is convenient because it is available on smart phones, tablets and laptops ensuring that we link up with each other no matter where we are. Anyone can initiate a meeting in the software and invite people to join using a simple memorable link. It also allows editing the background image of the meeting to suit the agenda. We are able to link up within our organisation and also with clients as the software is flexible and easy to use. The quality of both video and audio conferences is very high and it is possible to mute everyone at once as one of its features.

Desvantagens

The whiteboard feature is difficult to use on smart phones to keep the team up to date on what someone is thinking. It needs further development.

Overall, Join.Me has been a very positive experience for our organization! It has truly empowered me as a manager to be able to connect with and assist my team with their various technical questions and needs. It is maybe a little tricky to install, but once you get set up one time, it is a breeze to communicate with and greatly enhances your cohesion as an organization. I truly think this will change the way business is conducted forever. No more unnecessary traffic, dress clothes, and face-to-face meetings in 2020 and beyond--and luckily, the work will go on, all thanks to well-built software like Join.Me.

Vantagens

Join.Me has revolutionized the way I work because it has (1) allowed me to work from home (which was always my dream!) as well as given me the opportunity to assist my coworkers with their SQL & Tableau data questions effortlessly! No more trips to and from each other's desks/offices, hoping he/she is (a) present and (b) available. Now, it's just the click of a button and we can meet to resolve work issues with ease! In fact, I can even take control over my colleagues' computers (because, let's face it--I can fix things faster when I drive, right?)

Join.Me has been a breeze to use and the quality is very high. It supports multiple connected users; I've never hit the limit. We've even used it for team socials in order to continue to feel connected outside of work hours on occasion!

I like that it presents each person in a circle (for group view). Other software I've used has been dizzying at times--in which the algorithms move the people's faces when they talk. This one just looks and feels natural.

P.S. The ability to connect with ease is greatly enhanced by the fact that you can have your own custom link that you set--and it just goes after "Join.me" (example: join.me/johnsroom). Very simple to communicate to other parties (as opposed to having long random links to look up in email invites!) Also--the audio is strong. You can either connect with your computer (which is what I do--just make sure to use headphones to avoid an echo!) or you can use a phone.

Desvantagens

I would say that it can be difficult to get connected for people who do not have the app installed. You can either download the program to your computer or connect through the internet, but the latter option will not allow you to change who controls one another's computer. And since this is important to me, I always need my end users to download the app first. And sometimes, it has been difficult to find where to download that app/get it installed on the other user's machine.

The other piece I miss in this software vs. in other competitors' is the ability to have a shortcut to mute/unmute as well as a "push to talk" feature. Zoom allows you to push the spacebar to temporarily unmute yourself; however, Join.Me does not feature any such shortcut. This is definitely an area I would like them to work to develop. But otherwise, the software is robust and does everything else I need it to do!

I have enjoyed using Join.me over the last few years, enough so that I went beyond the free version and made the purchase. Having the ability to record a meeting has been great, save it and then integrate it into my project notes for a client.

Vantagens

What I like most about join.me is that even inexperienced users can join a meeting without having to install anything. For non-technical users, I can just tell them to open join.me on the web browser (and to then auto-respond to the question "no, not join.me.com, but join.me") and give them a code and BOOM they can see my screen and watch my demo. although I use it mainly for business, it has also been great for those times when I get the family/friends call from someone asking "How do I..."

Desvantagens

is sometimes does not launch or takes a long time (1-2 minutes) to launch or I have to end-task and relaunch. But to be fair, this could be an anomaly on my own computer and/or OS and perhaps has nothing to do with the product itself. :-)

It's been okay, but their billing practices have continuously been offensive and unprofessional. Last year they charged me for annual service without forewarning. I didn't need that many licenses anymore. Even though I contacted them on the day I was notified of the charge, they refused a refund! I ended up having to do a chargeback for the licenses I did not want. That's obnoxious. They refused to assist me with a refund even when I pointed out no warning was given of impending charges. This year, my card expired. They sent me a warning after the billing that I was going to be sent to collections. That was the first I heard from them about this issue. Talk about offensive! Then when I tried to pay, I was taken to a broken link from their email. The email address they told me to contact in their letter was no longer working, and when I logged in to pay, I was told I didn't have proper access. 3 strikes in just 10 minutes. I'm thinking my company can do without Join.me/logmein.

Vantagens

It used to work well before other, better software came along. Now it's useful occasionally.

Desvantagens

Clients had a difficult time getting into meetings. It was difficult to talk them through joining. Sometimes a username/password or registration was required, other times, not. Also, it asked for email addresses of attendees which I didn't like. They don't have a right to ask for my client's email, so I always found that kind of offensive. Since there was no tutorial showing what a client sees when they tried to join a meeting, there were times where the client would run into trouble and we weren't able to help, so we had to give up on using them for certain meetings.